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“Good choice” 4 of 5 stars
Review of Casa Ojai Inn

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Casa Ojai Inn
2.5 of 5 Hotel   |   1302 E Ojai Ave., Ojai, CA 93023   |  
Hotel website
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Hotel amenities
Special Price
25% off room rate
Ranked #3 of 5 Hotels in Ojai
GreenLeadersGold level
Plymouth, MN
Top Contributor
61 reviews 61 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
13 helpful votes 13 helpful votes
“Good choice”
4 of 5 stars Reviewed November 16, 2012

Spent one night last week and found the place very nice. Helpful staff at check in pointed us toward some trail options, part of our reason for visiting the area, and then to a favored restaurant. The room was clean and well appointed, one of their 'eco-rooms' aimed at an ecological position - liquid soap/shampoo dispenser, etc. (I always wondered what became of those used small soap bars; this seems like a good idea.) Continental breakfast was satisfactory. Price very reasonable. Located on east edge of town so not really walkable to eating spots.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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319 reviews from our community

Traveler rating
    117
    142
    44
    11
    5
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88
129
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Danish first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Santa Rosa, California
1 review
3 of 5 stars Reviewed November 13, 2012

My partner and I chose this hotel because of allergies and their use of natural cleaning products. We didn't anticipate the mold in the room which resulted in asthma for both of us.

Additionally the electrical outlet in the bathroom only allowed for one plug in.......so if you are brewing coffee and trying to dry your hair, forget it!!!!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ojai_Now, General Manager at Casa Ojai Inn, responded to this review, December 12, 2012
First I would like to thank you for letting us know about this. This certainly doesn't sound like the product that our guests have come to expect form us or the product that I would ever allow to go un-fixed. I would greatly appreciate your call so that I can make sure that this was fixed and we make it up to you. This greatly concerns us and I do hope you will contact me personally.

Deepest Regrets,

Jim Johnson
General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Clarita, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 7, 2012

The room was clean, and well-maintained. When we checked in, we were provided with the promised bottle of wine, but never did receive our cookies! (We didn't ask, because we didn't realize this until after we checked out.) Our biggest complaint was the NOISE--we were in a downstairs unit, and the noise from upstairs was unbelievable. It truly sounded like an entire (large) family was having a pogo stick contest. When we complained to management, it abated somewhat, at least enough to sleep. But the noise started up again in the AM. Add to this this fact that the housekeeping staff arrives early and they are apparently VERY happy to see one another, judging from the yelling and loud talk in the parking lot and outside the rooms. We would not return.

Room Tip: Better for families, not so much for couples!
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ojai_Now, General Manager at Casa Ojai Inn, responded to this review, December 12, 2012
Thank you so much for taking time out to provide us with some excellent feedback. I really wanted to respond to this because it was feedback that no one could ignore. We held a housekeeping staff meeting shortly after receiving this feedback and we addressed this in particular. I want you to know that we do take our customers feedback seriously and we want nothing more to serve our guests to the best of our ability. Ojai is a beautiful tranquil getaway and our staff wouldn't want to ruin that for anyone. We do hope you will come back and let us make it up to you.

Sincerely,

General Manager
Jim Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clovis, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2012

The Casa Ojai Inn is a nice place. It's nothing fancy, but the rooms are clean and it is quiet. The front desk staff is very friendly and helpful. The continental breakfast included cereals, fresh fruit, yogurt, muffins, toast, coffee and juice. The price is reasonable compared to the rates at nearby hotels. I would definitely stay here again.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlsbad, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 13, 2012

We booked seven rooms for family to attend a wedding in Ojai. Casa Ojai was the perfect spot. Breakfast by the pool on the weekend, friendly and helpful staff, nice rooms and a perfect location! The front desk was great in helping me book for a variety of arrival and departure dates and special needs for older folks. Thank you for helping to make this special family event even nicer. I wish I could remember everyone's name but Connie and Diana at the front desk were especially nice, cheerful and helpful.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz, CA
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 26, 2012

We stayed for just one night at this hotel. The room was clean and well appointed. Very comfortable bed. The air conditioning could have worked better, took a long time to cool the room down. It was 102 outside when we arrived.

The continental breakfast is very sparse but there are several nice places to get breakfast in the charming town of Ojai. The hotel is just a few minutes drive from the downtown area.

Very quiet at night.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 20, 2012

Needed a spot for the family to hang while we were in town for a wedding. I found Casa Ojai online and gave them a jingle. Spoke to an employee at 10PM who was most helpful (I was pleasantly surprised by the nightshift). Prior to our arrival/ upon I had some questions and Janet was most helpful both times. All staff and ameneties were exceptional! The AC was cold, the bed was soft, and the room was quiet. The hotel also had a very nice pool, continental breakfast, and private/lighted parking. 5 stars all the way!!

Room Tip: All rooms are pretty quiet, but the ones at the rear of the hotel may be the quietest.
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Ojai Inn

Address: 1302 E Ojai Ave., Ojai, CA 93023
Phone Number:
Location: United States > California > Ojai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Ojai
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Casa Ojai Inn 2.5*
Number of rooms: 46
Official Description (provided by the hotel):
We are nestled among the Topa Topa Mountains in Ojai, California conveniently located near the quaint Ojai Village and across from the newly renovated Soule Park Golf Course, which has been awarded a 4 star rating from Golf Digest. Begin your journey through the Ojai Village with the Ojai Trolley stopping regularly in front of Casa Ojai Inn or if you are feeling adventurous you can rent a bike and ride the Ojai Valley Trail, a paved trail that leads you through Ojai and beyond to the beautiful Ventura County beaches. Our picturesque Libbey Park, located in the center of our small town, rests underneath a canopy of large oak trees with a playground for the kids and a bandstand for our local Summer Night Concerts. Libbey Park is also the home of the public tennis courts used for the finals of The Ojai Tennis Tournament and the Libbey Bowl amphitheater which hosts Ojai's famous Music Festival and numerous other concerts and events throughout the year. The Ojai Village is filled with unique shops, exquisite restaurants, art galleries, and spas. Breath-taking yet challenging golf courses can be found close to the hotel and are perfect for year round golfing. Hotel guests will find Ojai an ideal location for day-trips to the Los Padres National Forest and Lake Casitas for fishing, hiking, biking, and climbing experiences. Remember to bring a swimsuit for the water holes that you may discover as you are exploring the natural beauty. A complimentary expanded continental breakfast is served daily. Guests will enjoy a refreshing swim in our Salt-Water pool and Jacuzzi and sunbathing on our spacious sundeck. Our guests can enjoy discounts for spa services at the Ojai Day Spa or stay fit with complimentary passes to the Bryant Street Gym. Meeting facilities are available for group events in conjunction with the Soule Golf course banquet facility. ... more   less 
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Also Known As:
Casa Ojai Hotel Ojai
Best Western Ojai
Ojai Best Western

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