We spent 3 nights at the Ojai Rancho Inn. Each time we visit Ojai we stay at a different place and we will stay at this Inn again in the future. We thoroughly enjoyed our stay in the Inn. We took the room with the kitchen and loved it. The room next to us had a Jacuzzi bathtub and the guests in it preferred that to a kitchen - there are numerous choices in room types. The new management are diligently upgrading each room and have made sure that each room has everything you would need in it. They are also delightful and most helpful. We like small nice clean, attractive places with the personal touch and this was all of that. It is also very centrally and conveniently situated.

Although the property is slightly removed from the center of downtown Ojai, there was measurable late night traffic on Ojai Avenue, which was discernible from room 10. We flipped on the ceiling fan to help mask the noise. The bathroom (as stated by others) is also in need of updating, which brings us to the good news! Upon check-out we learned that the property has new owners who will be upgrading and updating the rooms. They had begun in the reception area already - the installation of fabulous, locally crafted ceramic chandeliers. If the rooms continue the same decor, the new owners will end up with a very charming property. The staff was very helpful, the bed was extremely comfortable, and the jacuzzi tub (which I would normally eschew) proved to be an excellent feature for relaxation. Ask for a room away from the street and you will enjoy a very good value.

I booked a room for a weekend, although a bit scared and not knowing what to expect from some of the bad reviews. Glad I decided to stay! Loved the room, big jacuzzi tub with hot water (I only say there was hot water because some other reviews complained about that) and EXTREMELY comfortable king size bed. It was a great and relaxing weekend.

Only disappointment was the woman at the desk (Teresa?) who was rude at check in. I tried to ask her about the town and she did not even look up from her computer screen (online shopping...?). Just plain bad customer service. On the contrary, the young girl at the desk in the morning was very polite and pointed out some nice spots in town. The inn has coffee and tea in the morning so we asked the girl where to go for breakfast and she recommended Ojai Emporium, which was very good and helped us have a great Sunday morning! Thank you for that!

Great inn and despite some bad customer service, we'll be back (after some staff gets more customer service training hopefully) We look forward to our next stay at the Ojai Rancho Inn!

First time staying in ojai , had to change rooms due to no hot water for hot tub and bathroom, clean room, showers need to be redone, very affordable with good service from the front desk, would stay here again if we return to Ojai, not really impressed with the town