I booked a room for a weekend, although a bit scared and not knowing what to expect from some of the bad reviews. Glad I decided to stay! Loved the room, big jacuzzi tub with hot water (I only say there was hot water because some other reviews complained about that) and EXTREMELY comfortable king size bed. It was a great and relaxing weekend.
Only disappointment was the woman at the desk (Teresa?) who was rude at check in. I tried to ask her about the town and she did not even look up from her computer screen (online shopping...?). Just plain bad customer service. On the contrary, the young girl at the desk in the morning was very polite and pointed out some nice spots in town. The inn has coffee and tea in the morning so we asked the girl where to go for breakfast and she recommended Ojai Emporium, which was very good and helped us have a great Sunday morning! Thank you for that!
Great inn and despite some bad customer service, we'll be back (after some staff gets more customer service training hopefully) We look forward to our next stay at the Ojai Rancho Inn!
- Official Description (provided by the hotel):
- The charming Ojai Rancho Inn-a Shelter Social Club property continues to reflect Ojai's relaxed and friendly personality. We offer service and amenities that ensure every visit is memorable. Our beautiful property, which is located within steps of the Ojai Valley Inn & Spa, boasts a tranquil garden that adjoins Ojai Rancho Inn to the popular Ojai Valley Trail. With our convenient location, free bikes, swimming pool, spacious grounds, and friendly staff we hope you will enjoy your stay! ... more less
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- Also Known As:
- Ojai Rancho Hotel Ojai
- Rose Garden Inn Ojai