The women who was at the front desk should be working at a 5 star resort- her customer service was excellent and much appreciated. The Jacuzzi tub in the room was nice and relaxing, the robes they have in the room are old, and so are the towels and thin. The hotel is within walking distance of the small main street in Ojai. The room itself wasn't set up that great- the mirror area wasn't convenient for getting ready, and the mirror on the dresser was for someone very, very short. The bathmat in the shower was un-excusable to have in a hotel room, or that you would have in your own house-seriously. They offer waffles, toast, cereal and Danish's to go with your coffee or tea in the mornings-nothing special. I had a do not disturb on the door and at 8:30 AM a maid walked in. For the price that you pay here, I would either spend more and go to a better rated hotel or spend less for the one that leaves the light on.
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