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“Horrible customer service!” 1 of 5 stars
Review of Oceanside Marina Suites

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Oceanside Marina Suites
3.0 of 5 Hotel   |   2008 Harbor Drive North, Oceanside, CA 92054   |  
Hotel amenities
Ranked #15 of 28 Hotels in Oceanside
San Bernardino, California
2 reviews
1 helpful vote 1 helpful vote
“Horrible customer service!”
1 of 5 stars Reviewed 1 week ago

Don't plan on being treated with any respect! Lost reservations, incompetent employees and lost reservations. Our family has been using this hotel for many years, my daughter even got married there 2 yrs ago. New management has ruined this facility! David and Dena not only hung up on me when I was told they lost our reservations for 6 rooms we made 6 months for a huge family event in 3 weeks! But continued to hang up on me when I tried to call back! Never again!!

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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301 reviews from our community

Traveler rating
    112
    83
    36
    31
    39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
Bernalillo, New Mexico
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago

Very nice location, not far from some excellant restaurants, small shops, & great beach, all a short drive. Pool & hot tub were clean and had a beautiful view of the sunset. Property was clean. Room was very spacious and bed was comfortable. Would love to stay for a week or so!

  • Stayed November 2014, traveled solo
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prescott, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed 4 nights. The hotel was renovated about 8 months ago. We had a GREAT view of the ocean over the pool. Sunsets were incredible! Close to everything. Very friendly and helpful staff. Front desk staff of David, Phil, Monica, Leila and General Manager Deena were always there for us! The Continental breakfast was always fully stocked and had good variety. Server Danielle was spot on and very helpful. Charley in Maintenance was at our room within 5 minutes of check-in taking care of a minor repair. Last but not least, Vacation International time share head housekeeper Laurie was very efficient and friendly. Our room was spotless and stocked with everything we needed. The entire staff at Marina Inn rocks!!! Steve and Lyn

Room Tip: Either view, Ocean or Harbor is great! Prefer the harbor with hundreds of boats to view from your r...
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  • Stayed November 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First, I'll give you the bad: run-down carpet, no AC(it gets cold at night - do you really need it?), hmm furnishings were shabby-chic and kinda cool, but the couches could use replacing also.
Now the good:
The views are fantastic. The area is quiet and romantic. In-room fireplaces to cozy up to. Full kitchens (limited cookware, though!). Grills by the pool, which really captures the sun's heat, by the way, or else it would be cold. The marina is very pleasant to stroll through with sea lions basking in the sun. Nice beach. Water sports throughout with kayaking, paddle-boarding, surfing, and kite-surfing. Helpful staff.
This suited my honey and me perfectly. We're active, we enjoy cooking together and having meals on the balcony, and we pulled the couch up to the fireplace every night.
We loved it, and we will return. It's romantic, fun, and a great value.

Room Tip: We stayed on the marina side. I don't think you have a bad view.
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  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This was my first time visiting California, and it was the first time I had ever seen an ocean. We stayed in a very nice unit, we had a four poster bed with marble. It had an amazing jacuzzi and fireplace. Very beautiful.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 5, 2014

The room was nice and clean and the view was great ! The staff was nice and the hotel bed was good and firm ! The location is in a great area! Not to far from other night spots and restaurants ! The grounds are well kept and the lobby is nice ! Overall a good place to stay !

Stayed November 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Springs, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 31, 2014

Our Unit was perfect. The Front Private Patio was perfect. We had Unit # 311 and when you open front Door and Windows and Fan Blowing was a great Cross Breeze. Every thing was perfect in our unit. I recommend this unit for any one. The View was perfect and before Sun Set I took a Picture and it was Beautiful. Best place to eat for Fish and Chips Harbor Fish and Chips and it was to die for. The Prices are high but well worth it. I will return to this place again. Monica was very Pleasant and Deena the Manager of the Resort will go out of her to make your stay perfect. We also BBQ our food and that made it perfect.

Room Tip: Best Room to pick is Unit # 311..
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oceanside Marina Suites

Address: 2008 Harbor Drive North, Oceanside, CA 92054
Location: United States > California > Oceanside
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Oceanside
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Oceanside Marina Suites 3*
Number of rooms: 57
Official Description (provided by the hotel):
The Oceanside Marina Suites is located on a private peninsula in the Oceanside Harbor. Surrounded by water on three sides our resort offers a host of amenities in a serene natural environment. Relax by the pool or your own private patio; stroll along the adjacent marina or shop and eat at the Marina Village. Our Boutique styled hotel is newly remodeled.We have large one & two bedroom suites with fireplaces and fully equipped kitchens, as well as regular standard rooms. Some suites offer an in-room spa for your private enjoyment. Our heated pool, spa ,sauna and Cabana Room are conveniently located on our spacious grounds. Relax in the gazebo and watch the boats navigate in and out of the harbor. Or, if you prefer, grill a steak at our pool side barbecue. Each morning savor our complimentary continental breakfast served by the pool.Located just 10 minutes from Legoland, you'll be away from the crowded San Diego Harbor and beaches. So, for an unbelievable waterfront vacation, come to the Oceanside Marina Suites. You'll be amazed at what a night or two will do for you. ... more   less 
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Also Known As:
Oceanside Marina Hotel Oceanside

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