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“Great Staff” 5 of 5 stars
Review of Super 8 Marty's Valley Oceanside

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Super 8 Marty's Valley Oceanside
2.0 of 5 Hotel   |   3240 Mission Avenue, Oceanside, CA 92058   |  
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Ranked #21 of 28 Hotels in Oceanside
1 review
“Great Staff”
5 of 5 stars Reviewed August 23, 2013

I was definitely surprise with the level of professionalism displayed by the staff. Leo helped us a lot with every single thing we needed. I highly recommend this hotel to anyone that is looking for great customer service and very professional staff

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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258 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Oceanside
1 review
3 of 5 stars Reviewed August 19, 2013

SADLY, Ms Anna made cancel my 2nd reservation for 2 days (exchange from room 303 to 302) but refusing to offer me a wheelchair desabled shower chair as negotiated on my arrival to the property by Ms. Maria.

I contacted Ms Anna prior to my check-out time (to confirm I could employ said chair [from room 303 over to room 302] and she left me waiting for her response for over 33mins)... By 11:35am, I contacted Mr Sam, who explained I couldn't not transfer the chair, therefore I requested to please cancel my 2nd reservation on the basis of being a wheelchair person whoo could not stand to shower, much less on a slipery tub surface.

Ms Maria was fantastic! Ms Anna and Mr Sam need training to prevent the property from loosing disabled veteran's business.

Will try them again one more time... Will report their performance soon!

~Disabled Combat Vet (wheelchair)


  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JashJaiswal, Front Office Manager at Super 8 Marty's Valley Oceanside, responded to this review, August 20, 2013
Dear Customer, As we discussed on phone that we have Access room with Bath tub not the Walk in shower as we have another veteran come here and stays whole month every year, who have occupied the room. You also looked at the room before you checked in and you said OK.

Its not against you but when some one is staying in the room we can't do much thing. Please call us in advance so we will make sure you get room of your preference. In month of July and Aug our lovely veteran guest (85 old year) come and stay with us. so we do take care of Veterans.Thanks
MARIA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Marty's Valley Oceanside

Address: 3240 Mission Avenue, Oceanside, CA 92058
Phone Number:
Location: United States > California > Oceanside
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 28 Hotels in Oceanside
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Marty's Valley Oceanside 2*
Number of rooms: 106
Official Description (provided by the hotel):
At Super 8 Marty's Valley Inn, warm rays of sunshine and soft coast breezes greet you each day. We are perfectly located between San Diego and Los Angeles to offer you the best of Southern California. Delight in the shimmering magic of the Pacific Ocean. Indulge in deep sea fishing, golfing, surfing, whale watching, shopping, or just relaxing in serene, sun-filled paradise. ... more   less 
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Also Known As:
Super 8 Marty`s Valley Oceanside Hotel Oceanside
Best Western Oceanside
Oceanside Best Western

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