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“Nice, simple and comfortable” 4 of 5 stars
Review of Comfort Inn & Suites

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Comfort Inn & Suites
2.5 of 5 Hotel   |   8452 Edes Ave, Oakland, CA 94621 (Formerly Fairfield Inn & Suites Oakland Hayward)   |  
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Ranked #23 of 48 Hotels in Oakland
Oakland
1 review
1 helpful vote 1 helpful vote
“Nice, simple and comfortable”
4 of 5 stars Reviewed March 6, 2013

It was a very decent stay. Comfortable bed. Clean room and fair service. I read other reviews on this hotel prior to booking my this hotel. I read lots about the neighborhood being unsavory. I disagree, the neighborhood was safe and quiet. The only bad experience would be the good service st the hotel, they use a 3rd party service and the food is way too pricey for the crap food. It was so expensive and such low grade jail house food. Yuck!

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

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Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
young101, Director of Sales at Comfort Inn & Suites, responded to this review, June 17, 2013
We are very happy to hear you enjoyed your stay at the Comfort Inn & Suites, Oakland Airport. As of June 1, 2013, we are the new management team for the hotel. I'd like to invite you back whenever you are in the area so that you can experience an even better stay. Warm regards, Candy Woodby, CHO.
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127 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
San Francisco, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 17, 2013

Pros - it wasn't visibly dirty and the staff was friendly. The room itself was totally fine for the reasonable price. very close to the airport. Shuttle every 30 mins. Nice lobby. Free internet.
Cons - Sounds and smells. Our hallway and room smelled horrible. Our room had clearly once been a smoking room and hadn't yet recovered...so there were all sorts of chemical smells laid over stale tobacco odor, I suppose meant to drown it out. Horrible. The hallway smelled almost exactly like fresh cat litter (at least it didn't smell like used cat litter!). I felt like there were harsh chemicals all over the place... We did get used to it...and it was just for one night, so it was ok...but unpleasant nonetheless. The other big con - the walls are VERY VERY VERY thin. We heard every single word said by other guests in the hallway and in the room next door.

AND At 4 in the morning I woke up with a start - our bed was shaking, our wall was shaking. In my sleepy state I immediately thought it was an earthquake! As I started to wake up I realized no...not an earthquake, just a somewhat fat couple in the room next door making love very boisterously - their headboard banging again and again against the wall which our bed was also up against. Our whole room was rocking and rolling with the motion of the activities. Now that I was fully awake - I heard every moan and grunt of their amorous adventure.
AND They gave a repeat performance at 9 AM.
Just an FYI

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
young101, Director of Sales at Comfort Inn & Suites, responded to this review, June 17, 2013
Thank you for taking the time to review the Comfort Inn & Suites, Oakland Airport. We are sorry to hear you didn't have a great stay. We are a new management team that is dedicated to customer satisfaction and we have put many policies in place to make sure we are doing our best. I encourage you to stay with us again when in the area so that we can change your mind about our hotel. Warm regards, Candy Woodby, CHO.
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Wethersfield, Connecticut
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 15, 2013

I promise, this is as honest as I can be..The housekeeping/ breakfast staff were amazing! The rooms were clean. We felt comfortable. Here's the downside, the parking lot is small, if the are full and there is no parking, you will have to park somewhere else (off the property). Motel 6 is so seedy and shady looking and it is right next door!! On one of the nights, it was fully booked and some other patrons parked off the property and their vehicle was broken into and all contents were stolen, if there is no parking...go somewhere else. otherwise, we stayed for 4 days and everything was fine. It was an easy drive to San Francisco and cheap. Breakfast was mediocre, coffee was awful...

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
young101, Director of Sales at Comfort Inn & Suites, responded to this review, June 17, 2013
The Comfort Inn & Suites, Oakland Airport is under new management as of June 1, 2013. We appreciate the opportunity to make your stay safe, accommodating and comfortable. Please try us again when you are in the area so that we can do a better job for you. Warm regards, Candy Woodby, CHO.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cabo San Lucas, Mexico
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 27, 2012

We did the "park n fly" out of Oakland airport. Personnel at front desk was friendly and efficient. Room was clean and very quiet, but freezing cold. The hallway was also very cold, thermostat was set at 65 degrees. The shuttle service at 4:30 AM was exceptional. We booked a room again for our midnight return visit requesting our room to be warmed to 70 degrees before arrival. It didn't happen. We won't return, the Comfort Inn is not comfortable enough for us.

Room Tip: Third floor ~ very quiet room, just bring an extra blanket and jackets to keep warm the first 2 hour...
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2012

Ever head the expressions; Dont count the eggs before they hatch or Dont judge a book by its cover. Well thats the experince I had in Oakland Comfort Inn & Suiites. I was afraid of going to Oakland and the conditions, but when I arrived it was so clean and inviting and the area is was nice, so many food choices in walking distance, next to the football stadium and the local train station. The Front Desk staff have a great attitude about helping you find your way around. I would not only stay again but I would recommand this place before any other. You get your moneys worth.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solana Beach, California
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 20, 2012

We had an early morning flight out of Oakland Airport so we stayed here one night based on reviews we read on TripAdvisor that claimed it was clean and comfortable. It was not. Our room smelled bad when we walked in. It was supposed to be a nonsmoking room but it smelled like lots of people had smoked in it and then they covered up the stale cigarette smell with heavy sickly air freshener. I could barely sleep and I was exhausted from flying into Oakland from another city that evening. The only good thing I have to say about this place was that the airport shuttle arrived on time and the driver was courteous.

Room Tip: La Quinta Inn next door looked like it would have been a better option. From the outside it looked...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 20, 2012

Hotel could use a few changes to make it better. We had no hot water in the shower, found mold in the room, could not use the free wireless in the room, and tv was very limited and often did not work. The continental breakfast was quite good and the attendant kept it well stocked. One of the girs at the front desk was extremely helpful and we really enjoyed working with her. She helped us find the BART and gave us other area tips and advice. Eventually she suggested we use the internet in the lobby which worked well. The other front desk staff were not so pleasant to deal with. Otherwise the room was quite big and well-kept. You get what you need for a reasonable price.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 8452 Edes Ave, Oakland, CA 94621 (Formerly Fairfield Inn & Suites Oakland Hayward)
Phone Number:
Location: United States > California > Oakland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 48 Hotels in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Located less than 3 miles from Oakland Intl. airport, 1/2 mile from Oakland Coliseum. 32 inch flat panel TV, fitness center, guest laundry, free internet, free extended continental breakfast very clean hotel and friendly staff. ... more   less 
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Also Known As:
Comfort Hotel Oakland
Comfort Inn And Suites
Fairfield Inn Oakland
Fairfield Oakland
Oakland Fairfield Inn

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