We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“lack of elevators = a problem” 3 of 5 stars
Review of Marriott Oakland City Center

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Marriott Oakland City Center to your Saves list
Marriott Oakland City Center
3.5 of 5 Hotel   |   1001 Broadway, Oakland, CA 94607   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Save 15% This Summer!
Ranked #8 of 48 Hotels in Oakland
GreenLeadersSilver level
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
“lack of elevators = a problem”
3 of 5 stars Reviewed November 17, 2012

I would agree, the lack of elevators causes delays of up to 15 minutes. It was easier to catch the lift from the tenth floor - go up to level 21 just to get to the ground floor!!

The Hotel should reduce the occupancy rate to align with the elevator capacity until they are all in use!!

Otherwise the hotel, bar, staff were excellent.

Stayed November 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

441 reviews from our community

Traveler rating
    106
    207
    92
    27
    9
See reviews for
49
73
46
229
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Diego, California
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 11, 2012

This hotel has a lot going for it: a good location, rooms with bay views, a friendly staff, a decent bar. However our recent stay was a nightmare, thanks to an unacceptable elevator system. It was not unusual to wait at least ten minutes, only to have the elevator be full when the door opened. People began using the service elevator or stairs, but carrying luggage down from the 5th floor is not our idea of a fun time. If this had happened once or twice, I would have no issue, but this was the rule rather than the exception. Until this problem has been resolved, this is a hotel to avoid.

Room Tip: Ask for a bay view, away from the elevators.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2012

Stayed here for 2 nights for a conference. Had a wonderful dinner in a private dining room, the food at the conference was great -- healthy and appealing -- fresh fruit, fresh salad, nicely presented. There are 2 coffee places (Starbucks and Peets) within a 3-5 minute walk. Best of all was the front desk clerk, Teri, who was most helpful to me. I lost an item while I was at the hotel -- and while it was not found -- she followed up with me -- thanks Teri for GREAT customer service.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 5, 2012 via mobile

Was here for a conference recently. The staff was friendly. Breakfast at hotel restaurant was $28 for eggs, bacon, and tea. Currently there is one elevator not functioning. On busy mornings we had to wait more than 10 minutes to get on, then had to stop on most every floor on the way down. Proximity to BART, restaurants and bars is good. At night there were hotel staff manning every door, presumably because of previous problems with riff raff.

Stayed October 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coron, Philippines
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 5, 2012

The hotel is located in the heart of Oakland. It is quite pricey compared to its more affordable counterpart Marriott courtyard which is just a stone throw's away from here. Rooms are quite small.
But the staff are quite good. They are helpful and easily give you what you need.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goleta
Top Contributor
95 reviews 95 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed November 5, 2012

The rooms are nicely decorated and the views are fantastic. The meeting areas have nice seating areas outside the meeting rooms which foster networking. I particularly liked the large comfortable upholstered chairs withe the swivel table. The table made it easy to have a drink and sit back and relax.

The hotel staff were outstanding, in particular the Bell Service when dealing with bags or getting a taxi.

You literally walk out the front door to the BART Station. This was the easiest was the easiest and cheapest way to either Oakland or SFO. There is and elevator so you don't have to tackle the escalator with bags.

Room Tip: Ask for a room with a Bay view.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, Ca
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 2, 2012

I've stayed here a couple of times due to the proximity and it's always pretty consistent. The rooms are clean, the staff are very friendly and helpful. The location is downtown Oakland, so in terms of scenery, it can be quite eclectic. That being said, it's right next to a BART station, so the location is great in terms of ease of access. The rooms are small but if you have ever stayed in a hotel in San Francisco, you would think these are suites. No complaints. Would definitely stay here again if I needed to, but wouldn't go out of my way. Food is slightly better than decent. Bar is good. In terms of price, drinks and food are overpriced but that's pretty standard.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Marriott Oakland City Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Marriott Oakland City Center

Address: 1001 Broadway, Oakland, CA 94607
Location: United States > California > Oakland
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access
Hotel Style:
#5 Green Hotel in Oakland
#7 Romantic Hotel in Oakland
#9 Business Hotel in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Oakland City Center 3.5*
Number of rooms: 484
Official Description (provided by the hotel):
Oakland Marriott City Center offers commanding views of Lake Merritt, Berkeley Marina, the bay and skyline of San Francisco, and both the Golden Gate and Bay Bridges. Centrally located the hotel is convenient to all Bay Area attractions including Napa and Sonoma Wine Country, the East Bay and Berkeley. Downtown San Francisco is just 12 minutes via the local subway system (BART). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Hotels.com, Expedia, Odigeo and Marriott so you can book your Marriott Oakland City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Oakland City Hotel Oakland
Oakland Marriott

Owners: What's your side of the story?

If you own or manage Marriott Oakland City Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.