JoJo really made our trip. I visited with my parents for a family wedding. We arrived late, exhausted after a very long trip. We were met by the happiest front desk agent that immediately turned our attitudes around and set the tone for a wonderful stay. JoJo was the best and I truly looked forward to seeing him each day. He remembered our names and greeted us as if he was glad to see us each time. He had some awesome recommendations too. The hotel was clean and accommodating, and the location was extremely convenient, especially to the ferry terminal. But our stay was truly made by JoJo. He's an asset to the operation and I wish I could take him back to my hotel in NY! Thanks so much.