We blindly chose it based on Joie de Vivre management of Ventana Big Sur. MiSTAKE!!
Property is run down, tattered, tired, in disrepair.
Paper thin walls, toilet and vanity child height and pre fab shower is tight and shower head coming out of the wall. Unsightly spaghetti wiring all over room. Smoke alarm and remote control for TV needed batteries replaced. The good news was that maintenance showed up quickly.
Public areas are unclean, need to be vacuumed. Cramped elevator with cracked mirror. Gate from pool to public walkway unsecured.
Inadequate bell service due to lack of luggage trollies.
Next door neighbors kept us awake most of the night with rowdy yelling. After complaining to front desk they temporarily stopped only to start up again. Police should have been called after our second complaint,
Joie de Rivre, really is this your standard !? We would have been more comfortable in a motel!