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“Very Nice Room and Service” 4 of 5 stars
Review of Waterfront Hotel, a Joie de Vivre hotel

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Waterfront Hotel, a Joie de Vivre hotel
3.5 of 5 Hotel   |   10 Washington St, Oakland, CA 94607   |  
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Wine on the Waterfront
Ranked #4 of 48 Hotels in Oakland
San Diego, California
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“Very Nice Room and Service”
4 of 5 stars Reviewed April 24, 2013

waterfront hotel seems to get it's fair share of bashing here on tripadvisor. well, i'm stepping up to say that all this bashing is generally underserved.

we were there for a two night run of shows at the fox theater. the hotel rooms are very nice, the service is very good and the location also is very good. oakland, from downtown to jack london square, has REALLY improved over the past few years. there are many nice/interesting restaurants and good craft beer/wine joints, and they are all within walking distance or a free bus ride from the waterfront hotel (the free B - look it up when you get there). waterfront also is right next to the ferry station across to fisherman's wharf. BART station is also close.

the bottom line is, i'm not really sure what there is to complain about, at all.

Room Tip: get a waterfront or water view room. i guess the trains are loud if you are on the other side. i cou...
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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379 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
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English first
Hayward, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 18, 2013

My husband and I spent one night at the waterfront hotel for our anniversary in March. We really liked the location at Jack London Square because it is very walkable. There are many restaurants and on Sunday the farmers market is right outside the door.


The hotel is situated on the bay estuary, we stayed in an upgraded room that had a good view of the Marina, jack London Square and a peek a view of San Francisco. The port of Oakland is directly next door, so there is a view of it as well! Luckily there was no work going on on Saturday that we good tell. The room had a nice balcony with two chairs where we sat and watched the boats come and go.
The hotel could use some renovating, our room's furniture was way outdated and worn. However the bed was quite comfortable. The bathroom was spacious and in ok shape. We wanted to use the fireplace which was gas, but it wasn't lit. We just called the front desk and they sent someone up to light the pilot right away. That was a nice feature. I really think they should invest in a exterior paint job, the building is extremely chipped and faded.

On Sunday morning we were trying to sleep in but couldn't because there was a concert down in the square. The farmers market opens at 10:00, so we just got up and went down to enjoy the activities. We had brunch at the restaurant in the hotel. Different owners. The brunch is really good. The place is dog friendly in the outdoor space. They even bring your pal water in a nice stainless steel bowl.

Even though the hotel could use a facelift, we enjoyed our stay. The area is really nice for an on foot outing. I liked not having to use our car. We had lunch on Saturday, dinner Saturday night, and brunch Sunday all in one area. Super. And if you wanted to go to San Francisco the ferry was just outside the hotel.

Room Tip: Pick a room on the water side, the city side has no view and there is the train that travels through...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
1 review
4 of 5 stars Reviewed April 15, 2013

Most of our wedding party, including the bride and grrom, stayed at the waterfront after having our rehersal dinner at El Pascatore. We never left jack London Square and enjoyed all venues very much. We booked one of the suites but it really wasn't anything special. Overall, we had a pleasant experience.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
182 reviews 182 reviews
29 hotel reviews
Reviews in 52 cities Reviews in 52 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed April 7, 2013

The staff here are super. Loved the coffee in the AM in the lobby and the newspapers. Super room, but walls a bit thin. Rooms finished off nicely, a bit dated. Hallways need a bit of fixing up. LOVE they are pet friendly. Charge for valet parking a bit steep, esp. if you are staying for a week.

Room Tip: Top floor, then you don't get people walking loudly on 'your ceiling'.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 27, 2013

I was attending a conference while staying at the Waterfront Hotel. Check in was easy and the staff was super friendly. They host a wine and cheese by the fireplace around 5ish and it nice to meet some of the other hotel guests. If you are hungry there are a number of restaurants around the hotel within walking distance. If you want to go into San Francisco there is a ferry very nearby to take you across the water. Overall I found the room to be well appointed and comfortable.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeport, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 26, 2013

I have nothing to complain about - my stay at the Waterfront Hotel in Oakland exceeded my expectations. Friendly and very helpful staff, fine accomodations, quiet. I particularly enjoyed the bath/shower, and the bedding was absolutely wonderful. I made a special request for a fridge and received one no problem. Valet parking was very convenient. The hotel is within walking distance from just about anything you could want in a short vacation - we had tickets for a great show at Yoshi's across the street, excellent dinner both down the street and even more convenient, at the hotel itself! Do not miss the restaurant Lungomare!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 21, 2013

The Waterfront Hotel was selected on the basis that it was part of the joie de Vivre group and therefore similar to the White Swan Inn in San Francisco, but nothing can be further from the truth. This is in no way a boutique hotel. The rooms at the Waterfront Inn are basic, like a travel lodge in England, maintenance is lacking with doors off hinges, loose rails in the bathroom and ironing boards that collapse, resulting in a comedy show, as well as health and safety nightmare.

While in the White Swan breakfast is included, this is not the case at the Waterfront Hotel, nor is coffee and tea, or water available all day. There is no fridge in the room, free soft drinks, free cookies at tea-time or a generous buffet with wine at 5 p.m

However, the view from the rooms overlooking the pool are breathtaking, with the sea, ferry to San Francisco and yachts to watch. The hotel is set within a plaza full of restaurants and pubs, and a Sunday Market. You do need a car as you are far away from Bart.

Room Tip: Rooms over looking the pool have the best views
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  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waterfront Hotel, a Joie de Vivre hotel

Address: 10 Washington St, Oakland, CA 94607
Phone Number:
Location: United States > California > Oakland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Oakland
#3 Family Hotel in Oakland
#8 Business Hotel in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Waterfront Hotel, a Joie de Vivre hotel 3.5*
Number of rooms: 145
Official Description (provided by the hotel):
Celebrating the spirit of Jack London Square, the Waterfront Hotel blends the unique atmosphere of the Oakland waterfront with a vibrant, nautical decor. Comfortable, modern, and stylish, our 145 rooms and suites are ideally located for exploring, and many of them offer balconies, fireplaces, and views of the San Francisco Bay. Amenities include complimentary weekday shuttle service to downtown Oakland, weekday wine and cheese social, and valet parking. Don't forget to take a dip (or dive!) into our outdoor heated pool! ... more   less 
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Also Known As:
Waterfront Hotel, a Joie De Vivre Hotel Hotel Oakland
Waterfront Hotel Oakland

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