I recently spent a night at the Waterfront Hotel. The staff were amazing, we arrived early in the morning for a conference my husband was attending. The valet parked our car directly in front of the hotel so that I could retrieve our luggage later in the day and then drove me to the BART station an hour later so that I could spend the day in San Francisco. When I checked into the hotel that afternoon, we were given an beautiful room with a view of the harbor. The staff even called a few hours later to make sure that we were happy. This is a great hotel, next to the ferry to SF and many restaurants.