I booked through Hilton's website as a Gold HHonors member. But upon checkin they did not have my number. No Hhonors desk person to check in with either. They acted as though they were doing me a favor providing free WiFi. And even though I am paying full freight, I still have to pay for parking. In Oakland?

Room is OK but far from the front desk. Glad it wasn't raining. The room is large but starting to show wear, especially the vanity. The tub was slippery and there was no mat. Room was on first floor with large sliding glass door overlooking the grounds. Does not feel especially secure in...Oakland.

Typical CA service level. As a near-native, I should have expected it not to be very solicitous.

Breakfast was good. Expensive. My chair had a too-short leg.

There was too many fees. Wifi was $12. Parking was $12 a day. The pool was cold. The TV did not work. They said we could get movies for free and then added it on the bill. I had to get a print out of our charges and have them remove it. These day hotels have free breakfast, free wifi, free parking. I was not impressed at all with this Hilton. It for sure did not meet the Hilton standards.

this hotel is very much an airport hotel...a lot of business travelers, but the location is convenient to the airport and the price is very good for the San Francisco area. Rooms are clean and big but some of the buildings are far away from the lobby. The restaurant is connected to a bar that looks like a converted meeting room. The bar food was okay but the guys working there were really nice and efficient.

I was here for an American Cancer Society's business conference, and the meeting rooms were fantastic as were the meals that they provided! I am a health coach by trade and help people lose weight and learn healthy habits, so it was very nice to have so many healthy choices at meal times (even the snacks!)
Rooms were LARGE, beds comfy and parking plentiful. Close to Oakland airport and their shuttle runs frequently.