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Hilton Oakland Airport: Traveler Reviews

3.5 of 5
1 Hegenberger Rd, Oakland, CA 94621
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Hilton Oakland Airport
Ranked #18 of 48 hotels in Oakland
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184 reviews from our community

    Trip type
Traveler rating
    27
    50
    63
    29
    15
Date Rating
Orange, California
2 reviews
2 helpful votes 2 helpful votes
“Fees Fees Fees”
2 of 5 stars Reviewed November 5, 2012

There was too many fees. Wifi was $12. Parking was $12 a day. The pool was cold. The TV did not work. They said we could get movies for free and then added it on the bill. I had to get a print out of our charges and have them remove it. These day hotels have free breakfast, free wifi, free parking. I was not impressed at all with this Hilton. It for sure did not meet the Hilton standards.

Room Tip: Go else where or just plan on paying a lot more then what they quote you.
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  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask jaykay559 about Hilton Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valencia, California
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Nice hotel with fair price in Oakland”
4 of 5 stars Reviewed November 5, 2012

this hotel is very much an airport hotel...a lot of business travelers, but the location is convenient to the airport and the price is very good for the San Francisco area. Rooms are clean and big but some of the buildings are far away from the lobby. The restaurant is connected to a bar that looks like a converted meeting room. The bar food was okay but the guys working there were really nice and efficient.

Room Tip: rooms are located in separate buildings separated by covered walkways so if you don't like to wa...
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask PCT1212 about Hilton Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
libraryladyfo
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
“Close to Oakland Airport”
4 of 5 stars Reviewed November 5, 2012

I was here for an American Cancer Society's business conference, and the meeting rooms were fantastic as were the meals that they provided! I am a health coach by trade and help people lose weight and learn healthy habits, so it was very nice to have so many healthy choices at meal times (even the snacks!)
Rooms were LARGE, beds comfy and parking plentiful. Close to Oakland airport and their shuttle runs frequently.

Room Tip: It would be nice to be in the building that the lobby is in, but being in building 3 was really no b...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lilbraryladyfo about Hilton Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City, FL
Top Contributor
53 reviews 53 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
15 helpful votes 15 helpful votes
“Overrun by Raiders fans and nobody in charge”
3 of 5 stars Reviewed October 26, 2012

We just spent one night here since our flight was into Oakland after 7 p.m. and I picked the Hilton because it had a shuttle from the airport and a sports bar where I thought we could eat without leaving the property. Yeah. Sports bar was packed with Raiders fans, no host/hostess in sight, I finally asked a security guard if anyone was in charge and he said nope, maybe try the regular restaurant. It was just after 8 but the restaurant was no longer seating anyone. Long story short, a nice guy from the front desk (Charles Kong) offered to have a Hilton driver take us to a sushi or burger place nearby, but we really wanted a sit-down place with cocktails, so we opted for room service, and he very nicely comped us for an appetizer and dessert. Half our fault we didn't know there was a home game, half Hilton fault for having no personnel dealing with the sports bar.

Room was average, comfy bed. It was quiet, even with all the boisterous fans. 10 feet of open wall that should have accommodated a mini-fridge, and of course, wifi was not free. What made me a fan was the next morning, we needed to get to the car rental area of the Oakland airport, and an inquiry in the lobby had the nicest gentleman taking us on the hotel shuttle to the car rental (which is normally a packed shuttle ride from the terminal). We figured we'd just get a ride to the terminal and take the airport shuttle, but he took us directly to the rental area. Kudos for this.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask clmfla about Hilton Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Downingtown, Pennsylvania
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
“Don't bother, they love bad profits”
3 of 5 stars Reviewed October 24, 2012 via mobile

Had to stay here because Hilton Garden Inns were full. Will not do that again.
How about $12/day parking, and oh, you want internet access in your room, that will be another $12/day.
I thought piracy was illegal?
In the days of Marriott Courtyards and Hilton Garden Inns and even the nicer Hamptons, places like this are on there way out.
Front desk staff was very professional when I started to comment about the hidden charges One of the better aspects of this property. My room was clean, quiet, and somewhat modern. Ask for room on 3 floor if you do not want to hear footsteps all night.

Stayed October 2012, traveled on business
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Ask kielar about Hilton Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hilton Oakland Airport

Also Known As:
Hilton Oakland Airport Hotel Oakland
Hilton Oakland Airport Hotel
Hilton Hotel Oakland
Hilton Oakland
Oakland Hilton
Address: 1 Hegenberger Rd, Oakland, CA 94621
Phone Number:
Region: United States > California > Oakland
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 48 hotels in Oakland
Price Range: $$
Hotel Class:3.5 star (3.5*)
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