We just spent one night here since our flight was into Oakland after 7 p.m. and I picked the Hilton because it had a shuttle from the airport and a sports bar where I thought we could eat without leaving the property. Yeah. Sports bar was packed with Raiders fans, no host/hostess in sight, I finally asked a security guard if anyone was in charge and he said nope, maybe try the regular restaurant. It was just after 8 but the restaurant was no longer seating anyone. Long story short, a nice guy from the front desk (Charles Kong) offered to have a Hilton driver take us to a sushi or burger place nearby, but we really wanted a sit-down place with cocktails, so we opted for room service, and he very nicely comped us for an appetizer and dessert. Half our fault we didn't know there was a home game, half Hilton fault for having no personnel dealing with the sports bar.

Room was average, comfy bed. It was quiet, even with all the boisterous fans. 10 feet of open wall that should have accommodated a mini-fridge, and of course, wifi was not free. What made me a fan was the next morning, we needed to get to the car rental area of the Oakland airport, and an inquiry in the lobby had the nicest gentleman taking us on the hotel shuttle to the car rental (which is normally a packed shuttle ride from the terminal). We figured we'd just get a ride to the terminal and take the airport shuttle, but he took us directly to the rental area. Kudos for this.

Had to stay here because Hilton Garden Inns were full. Will not do that again.
How about $12/day parking, and oh, you want internet access in your room, that will be another $12/day.
I thought piracy was illegal?
In the days of Marriott Courtyards and Hilton Garden Inns and even the nicer Hamptons, places like this are on there way out.
Front desk staff was very professional when I started to comment about the hidden charges One of the better aspects of this property. My room was clean, quiet, and somewhat modern. Ask for room on 3 floor if you do not want to hear footsteps all night.

Stayed here one night to catch an early flight the next morning. The room was in the older part of the facility and was musty and stale. Mold in the shower, coffee maker didn't work, etc. It was the night before a Raiders game and there was a big party going on in the hallway until 1:00am. I would not stay here again.

I spent 32 nights in a row at this hotel. Normally I stay at the Homewood, but they were booked up and I had to stay in this Hilton. I really don't know what people are talking about when they say the rooms are dated at this property, everything looked new to modern in my room. In fact, I know my fridge was new because it still had tape from the manufacturer on the inside holding the racks in place. So perhaps they are doing updates?
I would also like to say that the staff here is absolutely amazing. I stay in lots of hotels, I know when I'm getting "nice because I have to be nice" and "nice because I'm happy to be here" these folks are a prime example of the later. I never had anything but great interactions with the staff and after 32 Nights, I am amazed by that fact.
They offer free laundry for guests and the fitness center is by far the best I have ever seen in a hotel.
There are some annoyances though, like paying for parking. I understand the need to monitor the lots, but just include the cost in the price of my room. Having to pay out $11.75 every day was annoying, and while I could have loaded up the ticket they give you with enough to cover parking for the entire stay, I didn't come expecting to pay $376 just to park during my stay.
Also, the WiFi isn't free here unless you're a Gold or Diamond Hilton Honors member. I found codes to use to get me on for free (since I hit Gold while staying here), but the connection would slow down considerably in the evenings.
The most annoying thing about this hotel (and I'm not counting this against them) is what happens when the Raiders play. As someone who is only here for work I was not a happy camper on game day. Glass would be breaking in the parking lot, guys would be screaming in the hallways, and trash would end up strewn everywhere.
I'd totally stay here again (although, probably only for shorter stays since the rooms don't even have a microwave). Honestly, if they'd just include the parking and wifi in the cost of the room, I'd probably be so happy I'd give it 5 out of 5.