Whenever we plan for a trip to Oakland/Berkeley/San Francisco, we stay here. I've stayed here 7 times now and every time it has been fantastic. They are very accomodating. The shuttle is great. We recently went to a concert and Enrique, our shuttle driver, was extremely helpful. He gave us all the information we needed in order to use the Bart and we used Bart to take us directly in front of the Coliseum. Didn't have to wait in traffic, as we saw that from the train. Poor people! We also take the shuttle to the ferry and go into San Francisco instead of staying in San Francisco (hotels charge for parking). Not only does it skip being in traffic over the bridge, plus the toll, I do not have to pay for parking in San Francisco and it's a really nice ferry ride and inexpensive too. Full breakfast in the mornings! Can't beat that. Free parking, almost unheard of anymore. Honestly, can't see staying anywhere else. Love watching the rowers in the morning on the water while eating breakfast.