After flying across the country, the last thing I wanted to hear was a problem. Executive Inn had overbooked and they reserved the right to ship us to a comparable hotel. Except it wasn't comparable...it was awful. I complained...a lot. Management assured me this never happens and they went into overdrive. A day later they sent a shuttle to return us to Executive Inn. Things got awesome from there.
The rooms were very clean. Staff couldn't have been more pleasant. The views were lovely. Building security was comforting for a woman traveling alone. The quality of the amenities was an exceptional value...from the sharp flat screen tvs to the great water pressure in the showers and the freshly bleached towels, it was excellent.
There is no restaurant onsite but an amped up continental breakfast is served in the bar. And then there's Howie. Howie is the hidden treasure of the Executive Inn. He's the resident bartender who also grills steaks...four-inch thick, melt-in-your mouth steaks at value prices. He's that bartender who knows his craft, reads people like a pro and talks as much or as little as customers like.
It should be noted that long after I was satisfied, Executive Inn staff kept making up for the error. They upgraded my room, moved my belongings for me and bought my dinner. Mark, Frederick, Enrique, Miguel, Mike and Howie could not have done more.
If you find yourself in Oakland, stay at the Executive Inn. You'll be glad you did.
- Official Description (provided by the hotel):
- Oakland's most unique waterfront hotel located in the heart of the Bay Area. Our location provides easy access to San Francisco, Alameda, Berkeley as well as the famed Napa and Sonoma Wine Country. ... more less
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- Also Known As:
- Executive Hotel Oakland
- Executive Inn And Suite