stayed here a few weeks back with a group ... and was very surprised.
a total mystery is a good way to describe it (earlier review) based upon its location (which is very convenient). with the waterfront as an option it was a great choice especially with everything updated.
here is a small thing that stood out at this hotel - the gentleman who checked us in greeted everyone (I wasn't even at the front desk) and welcomed us into the hotel. such a small thing but key in making us, at least myself very welcome. in a conversation to a friend of mine, i had mentioned i was very thirsty and as any good hotel does (have ears every where), mr fred wong (guy who checked us in) walked up and handed me a water bottle. amazing customer service when least expected!!
and having free super fast internet? great surprise here.
Again, mr fred wong - good job at the hearing, so key in customer server - its about listening and reading between the words. keep up the great work.
- Official Description (provided by the hotel):
- Oakland's most unique waterfront hotel located in the heart of the Bay Area. Our location provides easy access to San Francisco, Alameda, Berkeley as well as the famed Napa and Sonoma Wine Country. ... more less
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- Also Known As:
- Executive Hotel Oakland
- Executive Inn And Suite