I was scrambling for a nice hotel to stay at in Oakland, and I ran across this hotel. I needed to book something fast, so I called in and talked with Fred. I told him my situation and my time constrains with checking in and out. He was very nice and courteous on the phone and was able to set me up with a beautiful suite. They have a excellent staff here, with customer satisfaction on their minds.

On the day of my check in, i received a really nice suite, pretty much superb. It was very big and accommodating. Everything was close to perfect, even had a small patio with a view of the water. It was really clean, very quite, and my suite just happened to be next to the fitness center, a great plus for me. Also, they have breakfast available in the mornings. Not a super great selection but enough to get me filled up in the morning and on my way to my activities.

This hotel is excellent, very clean, and with the friendly and helpful staff, this place definitely deserves great ratings.

Very friendly and helpfull staff.
Fine service to pick up and drop at BART station, to get to/from San Francisco. Give ring and someone will be there in a few minutes.
Very nice towards the water front, but a little disturbing toward landside with traffic, trains etc.
Good parking facilities. Well equiped rooms.
Nice breakfast, but no restaurant.

We stayed 7 nights and enjoyed our stay immensely. The rooms were clean, quiet, had a beautiful view of the Oakland Estuary and lots of ducks, and a full hot breakfast each morning. The location is right off of the Nimitz Freeway with easy access. Their free shuttle vans provide transportation to the airport and nearby shopping and restaurants. We look forward to staying there in the future.

Would never have stayed here but, read the rave reviews on it and decided to take a chance! Everything people had written about this place was true. Very clean, great free brkfst, husband went NUTS over the bar..nice people there to chat with..and, unreal steak which the bartender cooked right outside on the patio overlooking the water...it was like being at a friends house..instead of a sterile, anomimous hotel. Nice little shop for snacks etc, and a Starbucks a block away we walked to!!!
We would definitely visit here again.usually stay at the Claremont, but it gets expensive..so nice to have another tried and true alternative where we feel safe!