We stayed in the Suites building. Everything was top notch. The beds were comfortable. The breakfast served in the main building includes hot dishes, usually eggs of some kind, sometimes sausage, waffles, cereal, pastries, bagels, boiled eggs and a variety of special coffees, juices, milk and yogurt. Even the to-go breakfast in the suites bldg was nice. Great cappucino machine! It was too cold to use the pool but the location next to the water was beautiful and pretty quiet considering the highway on the other side of the building. The staff was very helpful. We used the free shuttle service and the free DSL service heavily. The shuttle dropped us off and picked us up from the ferry and the BART. Best of all we got all this for a great price--hundreds of dollars cheaper than anything in San Fran and we got to enjoy the ferry and the BART under the bay.

I was expecting more based on the reviews from Trip Advisor. We stayed with our kids in a 2-queen room with a water view. The view was nice and so are the grounds. They have a really nice lobby. We unfortunately did not get to experience the the buffet breakfast. My complaint would be the the regular rooms decor is outdated and the rooms were less than clean. I spotted several hairs throughout the bathroom, before we even used it. This is such a pet peeve of mine. There were many spots of mold on the ceiling in the shower area, not enough ventilation. Grout falling out of tile floor too. My husband stays at this place with his company 1-2 times per year and he is the one who recommended it. He usually stays in one of the suites though. I guess this is the only way to go, as I would never stay in a regular room here again. Would be willing to try a suite because we liked proximity to things we needed to do.

Everybody at this hotel was out to give good service. The recommendations of Bhavin, Manager at the Front Desk for restaurants was freely given, Doris who drove the shuttle bus went out of her way to accommodate us. The location is very convenient to the BART with the shuttle running frequently. The rooms are clean and well appointed and SF is convenient to Oakland on the BART.

The fact that there is no Wifi in the rooms is a show stopper. Go somewhere else where they have it. The breakfast was average, but it was continental which means no bacon or sausage or any meat for that matter. They had eggs, cereal, pastries, coffee and toast. The room was clean, the bed was hard and the entire room vibrated, I assume from the freeway nearby.