From the moment I arrived and saw airline pilots checking in I knew I would at least have a clean room. My king sized room for 10 nights was the right size, and had a very cozy bed. I will say being in the front of the building was not ideal as the main road and the Harley store generated a great deal of noise.
The WiFi was adequate for web browsing, but was way too slow for VPN, you tube, Netflix, ABC, or facetime. You will have to use your 4g hotspot for any of those.
I enjoyed the restaurant and quickly became addicted to the Blackened Ahi sandwich. There are not too many choices on the menu but there were enough to satisfy me. I am in no way a food snob.
The service was touch and go. Housekeeping did a great job. The manager was super nice and I can not say anything but positive things about the shuttle bus drivers. They were polite, informative, and picked me up at the BART whenever I called and were quick to do so.
Really my only two complaints with service were a front desk clerk named Donna who misplaced a package delivered to me that was time sensitive, never answered me direct about my questions, and in general didn't seem to know what she was doing any time I interacted with her. The other clerks were more than helpful and went above and beyond to find my package for me and to answer my questions. In the end it the situation with my package was comical because Donna had thought it was a box of key cards and put it in their stock. It was an annoyance but the other staff helped fix her oversight.
Issue 2 was that my toilet was broken the whole trip and ran constantly. They offered to change rooms but after a while it became like white noise and I didn't mind. The manager was very apologetic and offered me free breakfast in exchange for the trouble. It wasn't a huge bother other than I knew water was being wasted. Some nights I would shut off the water as a courtesy to them and the environment.
Aside from Donna and the toilet issue, I was very satisfied with my stay and would gladly stay at the red lion again. I would probably request a quiet room over bed choice, but if I'm in the area this would be my first choice.
I've stayed at the Hilton across the street and it was musty and dank. If cleanliness is paramount on a budget, you can't beat the Red Lion Hotel...
Just hope Donna isn't the one manning the desk.
- Official Description (provided by the hotel):
- The Red Lion Hotel Oakland International Airport hotel in Oakland, California offers superb Three-Diamond, full-service accommodations where personal service and comfort will give each guest a memorable experience. Our beautiful Oakland, California hotel is located halfway between San Francisco and San Jose, California located in the heart of the East bay. We are minutes away from the University of California at Berkley, California State University East Bay, Stanford University and San Jose State University, as well as numerous community colleges. Also be sure to visit Jack London Square bustling with unique shops, restaurants and nightlife. If your leisure time allows, please make Bay Street Mall a priority for all of your retail shopping needs, this shopping center, located less than 18 miles from the hotel, features a variety of specialty shops as well as known retailers such as Coach, Abercrombie and Fitch & Nike just to name a few. The Red Lion Hotel in Oakland, CA is also fortunate enough to have nearly forty well-established houses of worship nearby, including First African Methodist Episcopal Church, Allen Temple, Buddhist Church of Oakland, Church of Jesus Christ of Latter Day Saints, and Temple Sinai & Jehovah's Witness Oakland Central. Weddings, Bar/Bat Mitzvahs, Quinceañeras and Corporate Events are our specialties, with meeting rooms ranging from our executive boardrooms to Monterey room and our California Ballroom. Red Lion Oakland International Airport Hotel offers complimentary shuttle service to and from the Oakland International Airport from 4:00 A.M. - 11:00 P.M. Our shuttle service also provides transportation to the Coliseum BART Station. ... more less
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- Also Known As:
- Park Plaza Hotel Oakland
- Park Plaza Oakland
- Oakland Park Plaza