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“CLEAN!” 5 of 5 stars
Review of The Inn at Jack London Square

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The Inn at Jack London Square
3.0 of 5 Hotel   |   233 Broadway, Oakland, CA 94607   |  
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Hotel amenities
Ranked #14 of 48 Hotels in Oakland
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“CLEAN!”
5 of 5 stars Reviewed February 18, 2013 via mobile

My husband and I decided to spend 1 more day in the bay area. I booked this hotel online through Orbitz. They were offering a "last minute" deal for $99.00 on a Saturday. Most of the hotels in SF were charging close to $200 to stay for 1 night?!
The hotel has a small parking garage which I like especially being downtown Oakland. Check in was easy. The clerk was very friendly. The rooms were immaculately clean! So were the hallways. Beds were comfortable. Restaurants and bars were within walking distance. We definitely got a good deal on this hotel. And we will stay here again next time we are in the bay area.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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206 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Tukwila, Washington
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 22, 2012 via mobile

This is an older hotel, probably built in the 1930s or 40s. As such, it's got a lot of quirks - poor sound insulation, small bathrooms with old plumbing, and one old elevator. It was a good value for the money, but it is definitely not an upscale property.

On the upside, the property is always kept in immaculate condition - I saw staff sweeping and cleaning at all hours of the day. It's also in an ideal location for car travelers, with quick access to San Francisco, Berkeley, and east bay communities. there is also a great collection of restaurants within a couple blocks.

On the down side, the area seemed sketchy at times - I was frequently hit up by panhandlers at all hours of the day or night. also during my stay, the hotel always seemed to have a large number of 20-something guests that were using the place as a place to party at night, and it occasionally got noisy.

This is a good, basic hotel if you're looking for a economical place to stay in the Bay Area.

Stayed December 2012, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed October 28, 2012

We stayed here for town nights on business and the rate was unbelievable for the Bay Area. Close to freeways, convenient for most East Bay activities.

My room was clean and spacious enough. The bathroom was a bit small. I'd give the accommodations a C+ to B- letter grade.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gardnerville, Nevada
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 17, 2012

We were attending a dinner cruise that launched across the water in Alameda so we wanted something close. The price was reasonable so we chose this one. I'm most interested in cleanliness, a comfortable bed and a strong shower. This hotel had all those things. It was a good one night stay. The neighborhood is not one to explore although we did walk one block over to see Jack London Square. In the morning we ordered room service from the Buttercup Cafe. The prices were reasonable and the breakfast very good. Cons: small bathroom, small sink area, toilet ran and had to be finessed each time, shower floor was uneven as if the unit needed to be replaced. Pros:nice looking pool area, free wi-fi, one block from Jack London square.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Oakland, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 10, 2012

We are a non profit in Oakland and booked this hotel for our out of country guests from Africa. The room was prepaid on a visa card. When they arrived after a long journey, the hotel's visa card machine did not read our guests visa card (required for incidentals) and would not check them in!!!! Talk about a grand welcome to the US and Oakland!

We called and spoke to the lady at the front desk (the manager was of course not available) told them that we could get to the hotel by this evening and will have credit card that hopefully their machine will recognize, and explained that this out of country guest could check in . Again his room was already paid for!! But no they would not let him check in. Needless to say we are feeling very bad for our partner and guest!

Definitely we will not be ever using this hotel and advise others to avoid the place!!

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MomiGM, Manager at The Inn at Jack London Square, responded to this review, October 12, 2012
Thank you for choosing our hotel for your out of town guests. It is unfortunate that your guest had expriened such inconvenience while trying to check in to our property. It is within hotel guideline and policies that all guests are advised either verbally or by written communicatuion of our credit card policy. In order to protect our facilities, we require a valid credit at check in for incidentals, which your guest could not provide. As a result of the credit not being valid, your guest was advised to contact you, and as soon as you provided the hotel with a valid card-your guest was checked in.
we wish you and your gues the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redondo Beach
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 24, 2012

We travelled to Oakland by train and stayed at this hotel overnight. It is close to Amtrak station (less than 1/3 rd mile) and is easy to find. The rooms were clean and bright, and bed was comfortable. They have free Wi-Fi internet.

The adjacent Buttercup restaurant serves a great breakfast (including Mimosas!)

Room Tip: Take a room on the east side - further from railroad tracks.
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grover Beach, California
Level Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed September 13, 2012

My hubby & I have stayed here several times over the past 10 years & it has always been a good experience. Not a 'fancy' hotel-if you want Marriott, stay there-but clean, well maintained older rooms. Not noisy, and I come from a small town & would notice city (cars/people/trains) that others have noted. EXCELLENT staff-Evelyn is a treasure & great hospitality rep-knows the area & answered all my questions. Not sure why beahbay823 had a problem with a 10am "late' check out as check out is noon. I think many folks expect the Ritz-this is a basic hotel w/great staff in a pretty funky yet fun location. I am 55 and had no problem walking back from the BART (8 blocks) to the hotel at 11pm after the Raiders game. Lots to do & don't miss Beer Revolution (across the street) or the BBQ place (across and down 1 block). To all the whiny folks who don't like this place-stay somewhere else or put on your big kid panties and enjoy!

Room Tip: If you want 4 or more stars, not your place. If you like basic/casual w/ a little funk and good loca...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Inn at Jack London Square

Address: 233 Broadway, Oakland, CA 94607
Phone Number:
Location: United States > California > Oakland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 48 Hotels in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Inn at Jack London Square 3*
Number of rooms: 100
Official Description (provided by the hotel):
He Inn at Jack London Square is a year-round retreat from the conventional routines of every day life. Located in downtown Oaklands historic Jack London Square, and not far from the San Francisco bay, this Oakland hotel offers 100 contemporary rooms offering privacy in a tranquil setting surrounding a beautifully landscaped courtyard. We invite you to visit and become acquainted with the quietly refined pleasures that make the Inn at Jack London Square one of the finest hotels in Oakland California. ... more   less 
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Also Known As:
The Inn At Jack London Square Hotel Oakland
Hotel At Jack London Square

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