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“Rather to find other options than stay here.” 2 of 5 stars
Review of Imperial Inn

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Imperial Inn
1.5 of 5 Hotel   |   490 W MacArthur Blvd, Oakland, CA 94609   |  
Hotel amenities
Ranked #14 of 48 Hotels in Oakland
Bangkok, Thailand
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Rather to find other options than stay here.”
2 of 5 stars Reviewed August 7, 2012

Room not clean and bad chemical smell, Towels is too small. Soap and shampoo made you feel like dishwashing liquid. The room door is just only keycard lock the feel not so secure. They did not receive credit card during my stay and no left luggage service.

  • Stayed August 2012, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 reviews from our community

Traveler rating
    1
    28
    8
    8
    7
See reviews for
6
16
13
4
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 11, 2012

Imperial Inn was a good motel that deserves a better reputation. The reviews on other websites do not do it justice.

Location wise, its in Oakland, 20 minutes on the Bart from downtown San Francisco city (the tourist areas). This Inn was also a two minute walk from the BART station (one block), and the train ran every ten minutes untill late at night (1am ish). The area was not the nicest but never felt unsafe (and we did walk around at night). It's also a convenient walk to walgreens (10 mins) and safeway/cvs (25mins).

The room itself was slightly dated but spotless and cleaned daily. The ensuite bathroom was also clean and towels were provided and changed every day. Plenty of hot water, which never ran out and fast, free, wifi. The facilities were great for those on a budget trip: all rooms included both a fridge and microwave (both clean).

The staff couldn't have been nicer. Family run, they let us use phones, fax, office computer and the works (when our own phone broke down). They stored our luggage. In truth, they went out of their way to make sure our stay went well.

We stayed here for six nights in July 2012. We found it to be a great value place to stay and good to explore the city from, convenient to town and the outlets. We'd reccomend it.

Room Tip: There was a choice of smoking and non-smoking, make sure to specify.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 12, 2012

I would never stay at Imperial Inn EVER!. Towels are small and very thin. Room has an odor.
Once I got there, I changed to stay only 1 nite and they charged me higher. It is hard to find.
Bathroom is tiny and shower is inadequate. For the price staying at Days Inn or Motel 6 is better

Room Tip: don't stay at Imperial Inn
See more room tips
  • Stayed April 2012, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tempe, Arizona
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 31, 2011

While cheap and close to San Francisco, our room was less than ideal. Cold (with a dusty heater), a rundown closet of a bathroom, dirty towels and shower curtain, and poor sound insulation made for a disappointing stay. I was woken up twice during the middle of the night by someone loudly stamping around the stairs and yelling. Not a pleasant stay.

Room Tip: Get something above the first floor and not facing the courtyard (sound echoes a lot)
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  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed April 21, 2011

The promised internet connection was down or not working. Much effort by them failed to get a connection.The bathroom tile floor was sticky but they came and recleaned it immediately. awakened in the middle of the night by a bug biting me on the neck. Discovered two more welts on my abdomen. Management sprayed poison in the room.
I think it may have been bed bugs. The gaps between the door and the door jamb were enough to let any bug in.

  • Stayed April 2011, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
troyalum02
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 13, 2007

The rooms were decorated in a 70's theme and carried a dingy smell to them.

The coverlet on the bed looked and felt as if it had not been changed in quite some time.

The throw pillows on the bed had this woven cover on them.

Although the hotel is right off of the 580 freeway and surrounded by other hotels, there is VERY little to do if you need to walk around.

  • Liked — Nothing
  • Disliked — Cleanliness of the room
  • Stayed November 2007, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Imperial Inn

Address: 490 W MacArthur Blvd, Oakland, CA 94609
Location: United States > California > Oakland
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service
Hotel Style:
Ranked #14 of 48 Hotels in Oakland
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Imperial Inn 1.5*
Number of rooms: 20
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