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“Beautiful view, so-so food, poor service” 3 of 5 stars
Review of Kincaid's

Kincaid's
1 Franklin St, Oakland, CA 94607
(510) 835-8600
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Ranked #28 of 1,128 Restaurants in Oakland
Certificate of Excellence 2014
Price range: $41 - $80
Cuisines: American, Seafood
More restaurant details
Restaurant details
Dining options: Reservations, Late Night
Dining style: Casual Dining
Cross street: Embacadero West
Transit: Bus #58, 59, 72, 73
El Cerrito, California
Top Contributor
86 reviews 86 reviews
38 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
48 helpful votes 48 helpful votes
“Beautiful view, so-so food, poor service”
3 of 5 stars Reviewed October 18, 2012

The view from this place on the Oakland Estuary and Jack London Square is beautiful. The food is adequate. They do a decent job but, hey, this is the Bay Area -- in the area is Scotts next door (more expensive) and for truly wonderful SF area seafood try Hayes Street Grill or Sams. That said, the adequate food (and large selection) and nice view would be a higher rating except for the service. I've never had better than average service and usually worse. The servers go through the menu for you as if you cannot read -- but giving no more information than is on the menu. And the food comes very slowly and the presence of the server is sketchy at best. The last time our server disappeared after the desert and we had to eventually go fetch the maitre d' in order to get our bill ,,, when the server all of sudden miraculously reappeared. Since we were a larger group (8) they had added an automatic 18% service charge (it is noted on the menu). I crossed that off because of the poor service that even but when they processed the credit card, they had added it back in. While this may be technically legal, I find it disgusting.

  • Visited August 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 reviews from our community

Visitor rating
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    17
    4
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Sacramento, California
Senior Contributor
32 reviews 32 reviews
17 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Good Food...a little pricey”
4 of 5 stars Reviewed August 29, 2012

Overall a good experience...great service and quality food. A fun place to take friends from out of town or to have a romantic meal with your loved one.

Visited December 2011
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Wonderful Food and service”
5 of 5 stars Reviewed August 25, 2012

A most enjoyable meal. The Surf and Turf was delicious, the service great and watching the sail boats on the bay was an added bonus. The waffle sundae was a great way to end the meal. Can't wait to go back to Oakland and Kincaid's. You'll enjoy it too.

  • Visited August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Danville, California
Senior Contributor
35 reviews 35 reviews
9 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Whats not to like”
4 of 5 stars Reviewed August 19, 2012

Food is just not food. It is a great place to go with friends and you get a great meal. Fun and easy place to meet.

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Houston, Texas
Top Contributor
113 reviews 113 reviews
39 restaurant reviews
Reviews in 77 cities Reviews in 77 cities
815 helpful votes 815 helpful votes
“Great food, great service, great views”
5 of 5 stars Reviewed August 16, 2012

This was my first time at Kincaid's. I read all of the reviews before setting a business lunch here. I have to say, I agree totally with the 5 star reviews and just don't get the lesser reviews. The first thing I noticed (of course) was the location. It was beautiful there, right on the Jack London Square marina, overlooking the East Bay with sailboats all over the place (making me somewhat jealous) but strikingly beautiful to look at during lunch. Next came the service. The hostess was energetic and helpful, took us right to a great table served by Amanda, a charming and very helpful server. She was flawless. Amanda knew the menu, gave good advice, and the food was served perfectly correctly. The menu was broader than most any restaurant I visit - lots of seafood, meats of all kinds, salads of all kinds, soups of all kinds, and a very good wine list. So without belaboring this review, I just want to say it is the best place near downtown Oakland for lunch.

  • Visited August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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