So i had to be in San Francisco for a conference at Moscone center and didn't want to shill out $300 plus for a hotel and looked for a place on the Bart line (train) within reasonable distance and i have done this before many times so after reading the reviews that raved for this hotel and its ease of transportation to the city, decided to give it and a try and am verry sorry about it......
very nice property, rooms are spacious, bed is comfy, nice big bathroom, there is a nice restaurant/pub within walking distance (Quinn's lighthouse), there is a small fridge and micro in the room and they have an average breakfast for these types of hotels and a shuttle that will drop you off and pick you up from the train station and other local places you need to go in oakland (if you need..)
The BAD and this is really bad...
Location is horrible, I did not feel safe the whole time, the area is an industrial area, right off the freeway, the train station is frightening, with tons of homeless people lurking around and bugging you, and there is always a very unpleasant wait of about 10 - 15 minutes for the shuttle to show up and it feels very unsafe, a friend got spit on by one of the beggars when he refused to give him money. The train ride which is another 15 minutes of unpleasant ride from the city for the same reasons especially if you need to travel early or late (like i did for meetings in the city) i ended up taking a taxi twice which is an extra $60 ride from the city and the taxi driver looked at me and said to oakland? what are you doing there and filled me in that it is a high crime rate city...
I really cant understand the people who stayed here with their children and travelled into the city as a cheaper alternative. I would never have brought my children here! True it was cheaper by about $120 - 150 from downtown hotels but not worth it, pay the extra money for a downtown hotel.
my bottom line, is give this place a pass, i will never stay here again even though it is a nice property, if you are a martial arts expert or feel extremely brave go ahead, its simply not for me.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 9, 2013
Dear Eagle 132
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Thank you for your review and your good comments about the hotel. Our staff work very hard to meet and exceed your expectations. It sounds like your experience with BART and the Lake Merritt station was not good and we apologize for that. Just want to separate the two because our hotel is just off the freeway on the Embarcadero and we have an incredible water view. As the other reviews have said, most guests forget they're in the city.
Urban environments all have their challenges. SF, Berkeley and all major city are can have similar issues.
Your initial premise is correct and you can receive significant value from our property compared to SF hotels. Another way to get into SF is the Ferry and it’s a wonderful experience. Don't give up on us quite yet
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.