I stayed here two weeks back to back for work in Downtown Oakland. Everyone I interacted with at this property emphasized great customer service. Literally everyone (Cameron, Simone, Jessika, Channelle/Jules :-) , Allejandra, Doris) had lots of smiles as they made every attempt to accommodate every request. The rooms are spacious, well appointed, and quiet. Housekeeping kept everything immaculate, and I never had to navigate one housekeeping cart in the hallways. It appears to me that everyone at this property has bought into the system and makes every attempt to implement it. They just get it.
This property is not in the downtown area, but the shuttle is a great service that compliments the BART train, so I didn't need a car during my stay. This a relief given the inconvenience and high cost of parking in the city. Just make sure to reserve the shuttle for each day as the staff is constantly juggling the schedule to accommodate everyone. Doris was the morning shuttle driver during my stay, and she was so so pleasant, and went out of her way to accommodate everyone. Thanks Doris!
The shuttle will take you to local restaurants. You can order in pizza from the take out menu in the room. I only ordered Round Table, and it was good. I also walked down to Quinn's pub, and found the food decent. They have great drink specials as well, and free baskets of peanuts in the shell. You should also try Howie's $10 steak dinner at the Executive Inn next door to the Best Western Plus (in the same parking lot). They only have a small hotel bar, but on select nights, Howie will cook you a steak to order on the BBQ outside by the waterfront. He serves it with mashed potatoes and a salad. It was a nice little "hidden gem" that I enjoyed while catching the NBA and NHL finals series.
Obviously, I highly recommend this hotel.
- Official Description (provided by the hotel):
- Experience the BEST WESTERN PLUS Bayside Hotel's stunning views and rooms overlooking Oakland's estuary. We are 100% non-smoking and Eco-Friendly. Our rooms are spacious and beautifully arranged for a relaxing stay. The bathrooms are extravagantly designed with a glass enclosed shower separated from a soaking tub and private water closet. Each room has a microwave, refrigerator & in-room safe. ... more less
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