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“Easy access to San Francisco” 5 of 5 stars
Review of Best Western Plus Bayside Hotel

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Best Western Plus Bayside Hotel
3.5 of 5 Hotel   |   1717 Embarcadero, Oakland, CA 94606   |  
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Ranked #1 of 47 hotels in Oakland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Easy access to San Francisco”
5 of 5 stars Reviewed May 11, 2013 via mobile

Was a very clean hotel. Service was great and most helpful with all of my questions. Was about 15 minutes from San Fran but I would suggest the ferry being parking is crazy expensive! Great location just expensive.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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254 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Eilat, Israel
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 8, 2013

I've been staying here for years when it was the 'Suites building' of Executive Inn and Suites. I always get a water-view suite and am never disappointed. As Best Western they have made some small changes - for example, it's nice to have the reception in the same building, and the coffee has really improved (I recommend the Italian roast). They offered an attractive 'introductory' price offer - unfortunately hotel prices in Oakland have climbed to quite a high level as the selection of first-rate facilties is limited.

The internet is also much better than it used to be - still not perfect but I was able to watch an entire ballgame on mlb.tv with very few interruptions; it came in as SD and not HD but on my little laptop screen it didn't matter.

Best of all, the firm mattress was terrific.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHochstatter, General Manager at Best Western Plus Bayside Hotel, responded to this review, May 9, 2013
Thank you for returning to our hotel year after year! We love to welcome back returning guests, and we are so happy that you are choosing to stay with us.
One of the biggest changes made, since we turned the suites building into the Best Western Plus Bayside Hotel, is that we now have a 24 hour front desk. We have also installed new internet routers across the hotel to make the internet reception as fast and reliable as possible.

I look forward to having you back with us again in the near future!
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Budens, Portugal
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 4, 2013

My husband and I stayed in this hotel twice on our coastal trip in California. Once going North and once going South. It was very clean and modern with a great staff and very well appointed rooms. The breakfast was very nice and offered a good choice.Fruit bowl seemed always filled. The coffee tea, and chocolate bar was 24hours and much appreciated as was the room kitchenette. The views were very nice of the river and the various river activities. We plan to go back again and again.

Room Tip: Get a 3rd floor room as teenage athletes were running around both times we were there. However, in...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Scottsdale, Arizona
1 review
4 of 5 stars Reviewed May 3, 2013

The customer service provided by Cameron was superior. The other front desk staff was helpful and knowledgeable. The rooms are large and modern and the property is well maintained. The internet connection and house keeping were inconsistent. Overall our expectations were met; spacious room, free shuttle service and friendly staff.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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MHochstatter, General Manager at Best Western Plus Bayside Hotel, responded to this review, May 6, 2013
Thank you for acknowledging our hardworking staff and for sharing your experience with us. Customer service is our number one priority and I am glad it shows.

I'm sorry to hear about the inconsistent internet. We did have a few minor issues with our internet connection a couple of weeks ago. We had someone look it over the other week and it should be all taken care of now.

We hope you will choose to stay with us again next time you are visiting Oakland.
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Las Vegas, Nevada
1 review
5 of 5 stars Reviewed April 29, 2013

If you are a business traveler this hotel is for you. It is centrally located and next to the bay. Great views, excellent staff - super friendly and everything you need as a business traveler can be found in your hotel room. They have free wifi, a nice breakfast every morning and upgraded amenities. I travel to Oakland often, and I always stay in this hotel. Cameron at the front desk provides world class service. He is always willing to help you with any of your needs and is great at executing. Ask for Cameron!

Room Tip: ask for Jaccuzzi tub room on first floor
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
1 review
5 of 5 stars Reviewed April 27, 2013

Grest hotel! Great location. Staff is very helpful and nice. Beautiful views of the water. Outside area the sit and enjoy a morning cup of coffee or an evening dessert to watch the sunset. Beds are very comfortable, bathrooms gorgeous, hotel well kept

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Bragg, California, Usa
1 review
3 of 5 stars Reviewed April 26, 2013

Everything at this hotel is top rate except for one big thing for me. I want hot tea in the morning with breakfast, not coffee. If you are a tea drinker the tea is really bad. They have a nice selection of teas, but they are all equally bad when added to the hot water provided for the tea. Someone here is being lazy. They are heating up the hot water for tea by running it through the coffee maker. The hot water tastes like really bad week coffee, and makes all the tea taste really bad. The hotel needs to install a separate hot water maker and dispensor and stop mixing with with the bad coffee. I won't stay here again unless they change the way they heat and dispense their tea water.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHochstatter, General Manager at Best Western Plus Bayside Hotel, responded to this review, April 29, 2013
Thank you Dennis for making us aware of this. I looked into the hot water situation and I truly apologize for your experience with our hot water. We have strict guidelines for our staff to make sure we provide the absolute best quality service and products throughout your stay. It seems like, this particular procedure have not been followed during your stay.

I have brought this up in our latest staff meeting to make sure this will not happen again. There is a separate tap running on the outside of the coffee machine that should be used for hot water.

Like you mentioned, we have a great selection of Numi Teas, of at least 6 different flavors every morning, and we usually receive wonderful reviews of them.

I hope you will give us a second chance and return to us in the near future.
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Additional Information about Best Western Plus Bayside Hotel

Address: 1717 Embarcadero, Oakland, CA 94606
Phone Number:
Location: United States > California > Oakland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 47 hotels in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Best Western Plus Bayside Hotel 3.5*
Official Description (provided by the hotel):
Experience the BEST WESTERN PLUS Bayside Hotel's stunning views and rooms overlooking Oakland's estuary. We are 100% non-smoking and Eco-Friendly. Our rooms are spacious and beautifully arranged for a relaxing stay. The bathrooms are extravagantly designed with a glass enclosed shower separated from a soaking tub and private water closet. Each room has a microwave, refrigerator & in-room safe. ... more   less 
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