This Best Western located on the Embarcadero, in Oakland was an excellent choice for our two night stay. Although it was busy weekend, staff was all the best!
Two stand out: Cameron at the front desk for check-in and shuttle services, was friendly, helpful, and attentive to every detail. Thanks, Cameron. Morning breakfast staff person - Montsarret was also a notable employee. despite very busy traffic on weekend morning, she was working constantly to keep everything stocked, and clean, I never saw her stop working!!
Breakfast selections were quite nice, lots of choices. food was fresh and hot. Also good coffees, which I appreciate!
Overall the hotel was really well run. Located on the waterfront, with very nice views. Rooms were very clean, everything perfect. Housekeepng did a fine job, while we were out.
Swimming pool and outdoor spa was sparkling clean. Spa was hot and also clean. Pool area was clean, and located right next to the bay for pleasant views.
I think a well run hotel, with quality funishings, and staff that work hard to be courteous and meet needs desrves recognition. I highly recommend this Best Western.