OK rooms, back alley location, Hegenberger Loop, off Hegenberger Road. Made reservation 1 week ago. Most people get a hotel, because they are not from the particular area. This place is tucked away where you can't see it. Dark, high speed traffic 45MPH, you can't slow down and look for it. Marriott Courtyard, Hilton, are about the same price. Will not walk THIS neighborhood to look for a restaurant. People smoking right outside the entrance- move it away 20-30 feet. CLASS, that's it- it's about class. Sorry there ain't none. When I checked in, someone talking to the desk clerk wanted to check out and get a refund because the soda machine didn't work. There's two sides to every story. What about telling the guy I'll make a note of it for the manager? Or- something. Put up a sign you can see.
Not the best customer service, tacky neighborhood, pass this one by unless the rest are full.
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- Also Known As:
- Best Western Plus Airport Hotel Oakland
- Best Western Plus Airport Inn And Suites
- Oakland Best Western
- Best Western Oakland