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“Nice property” 4 of 5 stars
Review of BEST WESTERN PLUS Airport Inn & Suites

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BEST WESTERN PLUS Airport Inn & Suites
2.5 of 5 Hotel   |   170 Hegenberger Loop, Oakland, CA 94621-1326   |  
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Ranked #7 of 48 Hotels in Oakland
Minden, Nevada
Top Contributor
74 reviews 74 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
“Nice property”
4 of 5 stars Reviewed December 20, 2012

We had an overnight layover in Oakland. The room was spacious and clean. The friendly shuttle driver took us to and from the BART station so we could spend some time in SF. The night we we there they had a catered complimentary Chinese Buffett which was a nice treat since the hotel is located in an industrial area.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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295 reviews from our community

Traveler rating
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    51
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 16, 2012

The hotel is in bad area, there is nothing to do and the population is not so good. There is a Walmart near by with couple of fast food restaurants and that's all. It takes nearly half an hour driving to get to San Francisco.

There is a pool and a jackuzzi in the hotel, but they weren't working when I arrived the hotel, the pool fixed the next day, but jackuzzi took 3 days to fix and it was working with cold water.

The fitness room is quite small with old equipment, some of them event not working.

The room was big with a king size bed, but all the other furnitures was old. The TV was an old one with bad channel choises, so there is nothing to see on the TV (even can't connect my laptop to it). The air vantilator in the bathroom was noisy and when I complained about it, I have been told that it is same in every room and there is no option to turn it off (generally it should work once you turn on the switch in the bathroom, but here this is not the case). There was a coffee maker in the room with microwave, but there wasn't a kettle, so I needed to use the microwave to heat the water (there was a strong cheese smell in microwave).

The breakfast was complimentary, there were 3 types cereals, 2 type bread, one type cheese, one type jam, butter, waffle machine, scrambled eggs and sausages, bananas and apples, coffee and tea. So if you like to have a proper breakfast, you need to have it out side.

The hotel is ok if you consider the price, but I am sure there are other hotels better than this one.

Room Tip: Ask for a room which you can turn off the air ventilation in the bathroom.
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Top Contributor
55 reviews 55 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 11, 2012

Stayed for two nights in late October and was very happy to have chosen this hotel. Inexpensive rate yet excellent service. As others have said - the shuttle is huge in making this such a good place to stay. Took it from airport/to BART multiple times/to Raider game/car rental counter and was not disappointed. While there is no restaurant/bar on site, the driver was nice enough to take us to the Marriott (a ride for which he declined a tip) and pick us up again later (I insisted this time).

Rooms were quite roomy and comfortable. Pool/hot tub small but serviceable. Breakfast wasn't fancy but more than just toast and coffee.

As for the neighborhood - I guess it's all what you're used to. While heading in one direction looked dicey and I wouldn't suggest walking it alone at 2am - had no problem walking to main drag for coffee in the morning. There's also a small shopping mall less than a 10 minute walk.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boynton Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 6, 2012

I stayed at the Best Western Airport. It was one of my better stays at a hotel in my many years of traveling. The staff is great. They were very helpful from the very beginning starting with my check-in. I believe the young mans name was Timmy. He was very informed on the dining in the area. The complimentary shuttle service was extremely convenient. They took us everywhere we needed to go for our entire stay, from dining, to the Raiders game, and finally back to the airport.

The rooms were very clean, and with free WIFI. The beds were really comfortable, even more so then the one I have in my bedroom. I also enjoyed the continental breakfast and the Taco Tuesday and the Chinese food they served on Wednesday free of charge. It was great food, and and we had an excellent time meeting other guests in the hotel along with some of the staff.

The fitness room and the indoor pool/Jacuzzi was a definite plus. I would recommend this hotel to anyone who is staying in the Oakland area for a day or even a week or more. 5 Stars from me.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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houston, tx
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 1, 2012

Best Western: This hotel is much better than it has to be for the price. Screamin’ deal for sure. A bit hard to find as it’s tucked around behind the Courtyard by Marriott, but very close to the airport and to the Oracle Complex. They have a reliable shuttle to and from the airport and Oracle Arena that also runs within a three mile radius. Very, very nice rooms, great bed, lots of room, free internet and super good breakfast, not just stale bread and powdered coffee. Friendly knowledgeable help. If you’re going to Oakland for a sporting event, concert (we went to see Bruce Springsteen) or need to be close the airport, this is the deal. If you’re going to the Oracle complex only, not only do you not need a car, you’re better off without it. We actually returned our rental car early and got the shuttle back to the hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Airport Inn & Suites

Address: 170 Hegenberger Loop, Oakland, CA 94621-1326
Phone Number:
Location: United States > California > Oakland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Oakland
#5 Business Hotel in Oakland
#6 Romantic Hotel in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Airport Inn & Suites 2.5*
Number of rooms: 76
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Also Known As:
Best Western Plus Airport Hotel Oakland
Best Western Plus Airport Inn And Suites
Oakland Best Western
Best Western Oakland

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