We lived in Texas and were visiting San Francisco for vacation. We always live in extended stay for various reasons. Staying in this hotel for two nights was horrible experience. Lady at the reception was rude, she gave us key after charging full money for two nights. The reception is too dirty, looks like they never clean the carpet in front of hotel lobby. We took our keys and enter the room on 2nd floor (They call it non-smoking floor). A flood of bed smell welcomed us in the room. Capet has stain every where with bad smell. I 'll described experience as below.
Kitchen: One stove of coking range was broken, extremely dirty sink & fridge, exhaust fan on cooking range was broken and too noisy. No kitchen supplies - asked reception to provide basic stuff, the had nothing available.
Bathroom / Toilet was broken, vinyl carpet was teared from every where - very un hygienic- no sufficient supplies were provided. Bathroom door outside handle was missing.
TV: Reception was very poor and TV stand was broken.
Overall room condition: Since they told us it non smoking room but there was cigars / cigarette smell even in pillows and blankets. Bugs were flying every were in the room
Next morning I talked to reception lady and requested to change my room, and she replied me, we all sold and don't have room available overall
Also, next morning we saw there was police in the parking area and they were investigating crime scene, which happened last night, a van windows were broke in the hotel parking lot.
There is so much to say but the only would suggest to keep stay away from this hotel if you have choice.
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- Also Known As:
- Extended Stayamerica Oakland-Emeryville Hotel Oakland
- Extended Stay America Oakland
- Extended Stay Oakland
- Oakland Extended Stay