Problems are a normal occurrence in life. Businesses have problems. I judge a business not by the number of problems they have, but by how they're handled. When I arrived, there was a terrible noise in the water pipes. That was resolved by morning. Good news. We did discover that two electric plugs were inoperable. They happened to be the ones we needed most. The one in the bathroom and the one in the kitchen where you would plug in the coffee maker. I called the front desk and got the GM. I will say the GM is a nice guy. However, even though a work order was created, the work order was not executed. It's a ten minute job to replace faulty electric outlets. I've done this at home. There is simply no excuse that the work was not done. Epic failure. I am rethinking whether or not I will stay here again.
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- Also Known As:
- Extended Stayamerica Oakland-Emeryville Hotel Oakland
- Extended Stay America Oakland
- Extended Stay Oakland
- Oakland Extended Stay