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“Just about okay to stay” 3 of 5 stars
Review of Extended Stay America - Oakland - Emeryville

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Extended Stay America - Oakland - Emeryville
2.5 of 5 Hotel   |   3650 Mandela Parkway, Oakland, CA 94608   |  
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Ranked #26 of 47 Hotels in Oakland
Bangalore, India
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Just about okay to stay”
3 of 5 stars Reviewed May 26, 2014 via mobile

The location is good, well connected by public transport. 4.20$ one way, you can reach downtown SFO. Target is just across the street and so is Panera bread. To have a car is advisable for your to roam around the area and get to some good food joint. The place is also quiet and safe. Issue is the cleanliness of the room. When i checked in, they gave me a room that was not even made up. The staff was quick to change my room.

Stayed May 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
    18
    11
    9
    8
    26
See reviews for
17
6
5
28
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Boise, Idaho
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 22, 2014

fresh blood on floor, pills on carpet, mold in shower and sink, filthy carpet. absolutely gross! i checked out w/ my daughter before spending the night. my dad spent the night and checked out one day early because it was so horrible. super loud as well, right next to the highway. interestingly enough, the general manager allegedly inspects all the before allowing anyone to check in... therefore, I was left w/ my 2yo daughter to wait in the lobby for 4hrs before they would allow check in. Stay somewhere else! We have photos to prove all of this... the manager didn't seem to care!

  • Stayed May 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ca
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 22, 2014

Staying here while my granddaughter is in the Oakland Children's Hospital. Rooms are ok in size but definitely in need of renovation and/or deep cleaning. This particular room is a kitchenette. Nice to have a refrigerator and microwave. Bathroom exhaust fan does not work and has no window to open. Some evidence of mold around the top of the shower. They only come in and clean once a week if you are staying longer than a couple of days. Yesterday was our day..not much was done. Don't think they vacuumed at all. On another note they left us a broom so we were able to sweep the carpet ourselves. Staff has been ok when talking to them. Don't think I would stay here again. Graduation time at Berkeley so rooms were not that easy to find.

Stayed May 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 19, 2014

We were greeted by the colony of flies at EVERY exterior door. Room was weirdly humid. Countertops in kitchen and bath were stained. EVERYTHING down to the linens smelled like chicken curry. Shower curtain was moldy. When it was time for bed, pulled back the sheets and there was a BUNDLES OF HAIR ON THE BLANKETS... shot hair, long hair, curly hair, straight hair. GROSS!! Called to the desk to get new blankets, they never came. Our room phone range at 1am, no one on the other end. I would have rather slept in a tent in the neighboring target parking lot.

  • Stayed May 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comox
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 5, 2014 via mobile

We stayed in this hotel on the 28th of March. I think this was the dirtiest room ever. Floor in kitchen area was filthy, dirt in the corners and floor made socks dirty. Bathroom sink stopper was not functioning and the sink was grimy. Chunks out of the wall and overall dirty. We travel with 2 westie dogs so this was one of the few hotels that would take pets in the area. Charge per dog was $20 which should be used for extra cleaning, vacuuming etc in a room, not the case here for sure. Hotel was emailed with concerns and no response. Would not recommend

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarksburg, Maryland
1 review
1 of 5 stars Reviewed March 27, 2014 via mobile

Dirty hotel, horrible staff, seedy area. I put towels down on the pillows as they looked used.. Dried food stuck to the kitchen counter. Lobby and room smelled. Vending machine out of order. Door locked at check in & waited 15 minutes to let in. Paid for the room w/a credit card online & was aske for an add'l $100 deposit @ check in . Was told to write my card # down because the lady "didn't know how to use the machine. 

  • Stayed March 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed March 13, 2014 via mobile

First I come in last minute, everything's good via Hotwire and they said two beds. We only got one!!!'what the heck....second the room had terrible conditions, is this even a hotel!??! Ghetto area, terrible people the while thing...I bought a room for $80 and they asked for a deposit of over $300 what kinda s**t is that!!!! For a two star crap hotel

  • Stayed March 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Oakland - Emeryville

Address: 3650 Mandela Parkway, Oakland, CA 94608
Phone Number:
Location: United States > California > Oakland
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #26 of 47 Hotels in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Oakland - Emeryville 2.5*
Reservation Options:
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Also Known As:
Extended Stayamerica Oakland-Emeryville Hotel Oakland
Extended Stay America Oakland
Extended Stay Oakland
Oakland Extended Stay

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