I stayed here last week for business and felt like I was in an episode of the Twilight Zone. First of all, this place reeks of cigarettes and other foul odors and is filthy from the lobby, to the hallways, to the rooms. Upon check-in, the toilet in my room had been used and not flushed. I was told that someone would "re-clean" the room which never happened. There was a sign indicating the "free wireless" was down and suggested that guests go to Starbucks for Internet access. The shower would instantly change from warm to scalding hot and the drain was clogged. During two nights of my stay, most of the TV channels were not working. The front desk is not staffed from 11:00pm - 7:00am, so if you need assistance during this time you are flat out of luck. There is a lady that does laundry in the back room that will leave a note for the person that comes in at 7:00. Upon my check-out at 5:30am, I left a note describing the issues that I endured and requested a discount off of my bill, but of course have not heard a word. While writing my note, someone had lost their room key and the laundry lady gave her a new one without ever asking for ID. If you happen to have a tent in the back of your car, I would use it before I would stay at this disgusting place again. The absolute worst hotel that I have ever encountered and grossly overpriced.
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- Also Known As:
- Extended Stayamerica Oakland-Emeryville Hotel Oakland
- Extended Stay America Oakland
- Extended Stay Oakland
- Oakland Extended Stay