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“Beware of Taxi Service to this Hotel” 3 of 5 stars
Review of The Washington Inn

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The Washington Inn
3.0 of 5 Hotel   |   495 10th St, Oakland, CA 94607   |  
Hotel amenities
Ranked #15 of 48 Hotels in Oakland
Forestville, Maryland, USA
Top Contributor
56 reviews 56 reviews
52 hotel reviews
Reviews in 53 cities Reviews in 53 cities
105 helpful votes 105 helpful votes
“Beware of Taxi Service to this Hotel”
3 of 5 stars Reviewed December 15, 2013 via mobile

My company made RSVP @ this hotel. I had to cancel because I made other plans. They still charged it but took the time to professionally explain to me how the mistake happened and sent me a confirmation of the credit. Thanks Thomas.

HOWEVER, while I was there inquiring about why my card was charged although i cancelled. I noticed that they promote a taxi service PRO CAB COMPANY.

The fast talking driver Ali is a total rip off. Charged me $43 from the airport instead if $25 - $30 (and was looking for a tip) and wanted to charge me $15 for an $8 cab drive from the hotel to my location of biz.

I know he has biz cards at the hotel because it's taped by the front desk but use him only if you want to be ripped off.

  • Stayed December 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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178 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • German first
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  • Any
English first
Burlington, Vermont
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 14, 2013

Absolutely awful. Was here on business and the Marriott was booked. This place was sketchy. There was blood on my comforter, you could feel every spring in the mattress, and it was odd that there were no sinks in the bathroom-there was one next to my bed.
There is no on-site gym, as they advertise. I was told at check-in they have an arrangement with a local gym and there would be no charge. In the end, I was charged for gym and parking, though I didn't even have a car.
The breakfast is minimal. One morning I went down at 6:15 and there was no coffee. The manager, also the only one there, was one the phone and said he'd help me later. THIRTY MINUTES LATER he brings out coffee and it is ice cold. Then he tried to go reheat it.
My advice to anyone would be to just stay somewhere else. There are plenty of other hotels nearby that I am sure offer better service and amenities.

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 14, 2013 via mobile

This hotel was on a short list of accommodations for a wedding weekend- I found I was the only one of the 50 out-of-towners who stayed here..first a list:
-parking, they worked an arrangement with the Oakland Civic Center for parking. This worked out fine
-quaint, I prefer funky non-chain facilities
-decor. Lobby was great. Lacking in rooms

-room conditions, upon check in I noted that the light in the windowless bathroom was out- the only light source was the heated lamp. It was never repaired. Upon checkout on Sunday I brought it up again, hoping that I could get some small compensation on the bill to make up for the fact that the bath area got Hella hot & I had to leave the room cooler to dry up the sweat from my shower. It fell on deaf ears. Also my room ( #402) had a severe problem of regulating the water temperature from bath to shower. I actually saw it on a website as a comment previously but I guess it's nothing that's been addressed.
-breakfast. Pathetic coffee was palatable but the only non-sugar option was Sweet& Low...next time I'll have to travel with Splenda or Equal. NO FRESH FRUIT. No fresh cream.Stale bakery items ( I assume from the Smart & Final conveniently located next door)
-room entertainment. Ok folks here's where it's the best. The TV was an old TV from the 90's and, get this, a VHS player!!! Save up your old videos and you can watch them here in your next visit....

Stayed November 2013, traveled solo
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Fairfield County, CT
Top Contributor
64 reviews 64 reviews
8 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed November 5, 2013

Ok. If you are currently staying at this hotel. Take it easy. You have options. There is a Marriott across the street. Leave now and go to it. If you have yet to book your trip you are still in luck. You have time to figure out options. My friend and I reserved a room for two nights a Monday and a Tuesday. When we got in the hotel and room seemed nice enough, the elevetor was charming (read old, creeky, iron lacey and ventelated), the rooms looked clean, the lobby was open and there was no one in the hotel. My friend and I have extensive travel experience in Europe, South America, the Carribean and all over America. While we are checking in to our room someone at the front desk was informing the "manager" that some one from there hotel had called and needed there credit card information and expiration date and a charge had come up on his card for hundreds of dollars extra. He said the call came from inside and the caller knew his name and the name of the manager and front desk person. Wierd, we thought. As we checked in we used this elevator (see above) and were glad it had worked and got us to our floor. My friend did not step foot in the elevator the rest of the time. We got ready and walked to dinner to meet friends. Had a great meal and walked back to the hotel while. So it's Oakland downtown city center...there were tons of "homeless" people looking for money and the panhandling was some thing fierce. Made it past them and up to our rooms, via the stairs, and we get in to bed and the itching begins. I start under the covers, to on top of the sheet to on top of the comfeter to in the shower taking an alarmingly hot shower at about 5 or 6 am. We decide to leave and head over to the hotel accross the street. As we were leaving there were copied letters to each door that the staff of the Washington Inn would never call and ask for money and to please not give away information. While we were waiting in a very angry line of customers who had legit money concerns we tried to tell the front desk person that there were some kind of bugs in our bed and they needed to do something about it and it neede to be stopped. Lets give them the benefit of the doubt as they were swamped. But to take ten dollars off the cost of the next nights room as a convience just does not cut it. To put the charge thur for the next night, a night we were not staying in, was beyond the pale. Sure we did not give them 24 hours notice but we were at that front desk at about 7 in the morning. They could have turned over the room, fumigated it, changed sheets and moved mattresses in time for a afternoon check in for sure. Please don't stay here. You'd be better off staying at a KOA. Better service, better quality and more amenites.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Olympia, WA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 9, 2013

We came to the Bay area to visit friends and attend an event in SF, and stayed here three nights. The room was small but very clean and comfortable. Hotel staff was excellent - always responsive and helpful. The free WIFI worked well. Breakfast was lacking but we found that of minor importance in a city with many options. BART is close by (1.5 blocks) as is Chinatown, and Jack London square. Large grocery store next door and may restaurants nearby, including a great brewery/pub just around the corner, behind the hotel. It is older but well-kept and quaint, has all that we need and less of the things we don't need. Loved the woodwork and the narrow, winding stairs. We would definitely stay at the Washington Inn again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Montgomery, Alabama
1 review
4 of 5 stars Reviewed October 2, 2013

I stayed at the Washington Inn for three nights from September 28 thru Oct 1, 2013. The hotel is quaint, clean, and stylish. The counter persons, were kind, courteous, helpful, and genuinely pleasant. Thomas went out of his way to address my concerns, ensured my reservation, and held a parking pass for me. Taran was equally as attentive and helpful as was the young man on the evening crew. Even the cleaning staff was overly accommodating. The suite(#406/nice view) was immaculate, reasonably priced at $114, and the air conditioner was full blast cold. The shower, toilet, and the carpet had no visible stains and the bed and bath linen were pristine and clean. There was a minifrig, a microwave, an iron and ironing board, a sofa, and desk and chair. As for the cable lineup, it was more than adequate and the internet worked fine (could be a little faster, but hey, it was free). The continental breakfast (muffins, cereal, orange juice, coffee, toast) was tasty and fresh, each day.

For some of the bad reviews I've read on the hotel, nothing could be further from the truth. The staff obviously takes pride in the hotel and it shows. Take it from me....this place is centrally located, professionally staffed, reasonably priced, and exudes a certain charm that put me in the mind of an old Parisian hotel. I simply can't say enough. I will stay here ever time I visit the Bay Area and recommend it to friends and family, for both business and pleasure.

As for the neighborhood area, its no more the Washington Inn's problem than it is the Marriott, which is on the same street. Be smart, attentive, and safe whatever city you're visiting, and you'll enjoy your stay. Oakland is no different from San Francisco, New York, Los Angeles, or Atlanta, it's full of people and characters of every type and not without it problems or unique charm. The Washington Inn is a gem, don't miss out by staying at the larger hotel chains.....you simply would have paid too much.

Brian Hall.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Washington Inn

Address: 495 10th St, Oakland, CA 94607
Location: United States > California > Oakland
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #15 of 48 Hotels in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Washington Inn 3*
Number of rooms: 47
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Also Known As:
The Washington Hotel Oakland
Washington Hotel Oakland

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