Ok. If you are currently staying at this hotel. Take it easy. You have options. There is a Marriott across the street. Leave now and go to it. If you have yet to book your trip you are still in luck. You have time to figure out options. My friend and I reserved a room for two nights a Monday and a Tuesday. When we got in the hotel and room seemed nice enough, the elevetor was charming (read old, creeky, iron lacey and ventelated), the rooms looked clean, the lobby was open and there was no one in the hotel. My friend and I have extensive travel experience in Europe, South America, the Carribean and all over America. While we are checking in to our room someone at the front desk was informing the "manager" that some one from there hotel had called and needed there credit card information and expiration date and a charge had come up on his card for hundreds of dollars extra. He said the call came from inside and the caller knew his name and the name of the manager and front desk person. Wierd, we thought. As we checked in we used this elevator (see above) and were glad it had worked and got us to our floor. My friend did not step foot in the elevator the rest of the time. We got ready and walked to dinner to meet friends. Had a great meal and walked back to the hotel while. So it's Oakland downtown city center...there were tons of "homeless" people looking for money and the panhandling was some thing fierce. Made it past them and up to our rooms, via the stairs, and we get in to bed and the itching begins. I start under the covers, to on top of the sheet to on top of the comfeter to in the shower taking an alarmingly hot shower at about 5 or 6 am. We decide to leave and head over to the hotel accross the street. As we were leaving there were copied letters to each door that the staff of the Washington Inn would never call and ask for money and to please not give away information. While we were waiting in a very angry line of customers who had legit money concerns we tried to tell the front desk person that there were some kind of bugs in our bed and they needed to do something about it and it neede to be stopped. Lets give them the benefit of the doubt as they were swamped. But to take ten dollars off the cost of the next nights room as a convience just does not cut it. To put the charge thur for the next night, a night we were not staying in, was beyond the pale. Sure we did not give them 24 hours notice but we were at that front desk at about 7 in the morning. They could have turned over the room, fumigated it, changed sheets and moved mattresses in time for a afternoon check in for sure. Please don't stay here. You'd be better off staying at a KOA. Better service, better quality and more amenites.
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- Also Known As:
- The Washington Hotel Oakland
- Washington Hotel Oakland