The staff at the hotel was extremely friendly and efficient. There were about 5-6 people checking in at once, so someone came up to help out and get people checked-in. I waited maybe 5 minutes max.
The rooms are very roomy and include a kitchen. I was on the parking lot side of the hotel, so I heard a car alarm going off a few times throughout the night. This is not the hotels fault, so I am not downgrading the place because of the alarm. I would, however, STRONGLY encourage you to get a third floor odd numbered room on the marina (water) side of the hotel. I am sure it will be both quieter and a much nicer view.
Breakfast was nice too.
I got out to the breakfast area around 8am and it was not crowded at all. The front desk said the hotel was totally full, so I was shocked that there was so many open tables in the breakfast area.
The only downfall is the location.
It is in a very desolate part of the waterfront. Yes, Jack London square is only a few blocks away..... But wow! it is a rough few blocks. I am a 45 year old man and I would NEVER walk in that area at night, EVER! Take a look on street view.... ouch!
I did eat at the sausage and beer place just outside the hotel (on the marina). It was filled with locals and had good beers and great sausage! HIGHLY recommended!
I was in town of meetings in downtown oakland. It was not very convenient for me, but they did have a shuttle that went into town every 30 minutes, so it is not terrible. The hotel may be better for tourists with a car (free parking).