We stayed at the hotel for part of our family vacation. After looking for a couple of affordable rooms in San Francisco I expanded my search and ran across this spot. We stayed in a two bedroom suite which easily accommodated my wife and I along with her Dad and his significant other. The rooms were clean and food (breakfast and dinner) were ok, but the service was what made the stay memorable. On our first night we were sitting on the patio enjoying the free wine and beer and discussing our plans to head across the bay the next day. One of the staff (think her name was Maryann) suggested that we take the ferry and save the frustration of driving. This tuned out to be an excellent idea, and we were dropped off and picked up at the terminal on the schedule that we had set. Wonderful!