I was disappointed with my stay at the Courtyard by Marriott Oakland. The room was ok but strangely positioned so it was hard to watch TV in bed - a small point but it all adds to the stay.
We used the hotel as a base to explore San Francisco. Unfortunately the BART was on strike the weekend we were there and as tourists who were new to the area we didn't know how to get from Oakland to SF by any other method of public transport. When we asked the hotel front desk staff about the BART strike they just informed us that it was on strike - it would have been nice for them to offer us alternatives. In the end we heard about the ferry to SF from a waitress at a local bar!