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“Spacious, clean, convenient and friendly” 4 of 5 stars
Review of Courtyard by Marriott Oakland Downtown

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Courtyard by Marriott Oakland Downtown
3.0 of 5 Hotel   |   988 Broadway, Oakland, CA 94607   |  
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Ranked #9 of 47 hotels in Oakland
Sacramento
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“Spacious, clean, convenient and friendly”
4 of 5 stars Reviewed January 17, 2013

In downtown Oakland, there's always a bit of concern about the quality and safety of the neighborhood. This hotel was easy to get to. The parking attendant staff were exceptionally friendly and helpful. The room was spacious, clean, comfortable and quiet. The workout room was adequate with several treadmills and free weights. The desk staff were helpful in giving us directions to a restaurant which was within walking distance of the hotel-a brew pub. I felt safe walking in the neighborhood in the evening. Overall, I was pleasantly surprised and happy that they gave the State rate. The hotel is very close to a BART station and The California Endowment.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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160 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
New York City, New York
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 17, 2013

First trip to Oakland - and not a fan! Saw the other reviews and heard stories from colleagues about how rough it can be. Heard about a carjacking that week at Jack London Square. But this is a hotel review - the hotel itself was clean, lobby was inviting, coffee bar staff helpful, check-in staff friendly.....So, if you have to stay in Oakland (sometimes out of your hands), this is a good spot....just watch your 6!

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albury, New South Wales, Australia
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 25, 2012

I stayed here during a business trip with a friend to have a night in town, the desk staff were helpful and gave me directions to the atm around the corner and even stood outside to make sure I made it back from the atm unharmed (see other review about the atm robbery, could have something to do with it). I actually was not really apprehensive about the neighborhood, but certainly would follow typical safety rules for any large city and not go anywhere alone after dark. Room was clean and in good condition.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 2, 2012

The staff was courteous and helpful.The rooms weren't too large but good enough and clean for the price.There are restaurants that are within walking distance. The parking at the hotel is pricey ($24.00), but cheaper parking is available right down the street.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
3 of 5 stars Reviewed November 28, 2012 via mobile

I stay here for two nights and it was alright til one night a lady got rob at gunpoint. So being nozy and all I went out to find more info at what happen. Turns out it didn't happen in the hotel but at the corner were WellsFargo ATM was located. A lady was rob and police were taking her info while she was telling officers on one of her hand she was holding her own her. I was thinking wow so as I stood nearby I heard what happen she got her purse snatch and her scalp was yank so hard her own hair came off with blood near the neckline now that is violent no doubt. Next day after dark I stay in room and bought food from their pantry market. Nothing is wrong with hotel it's just the area shady and sketchy this is in the heart of chinatown funny thing is during business hours people are walking around doing their thing after 5:30pm it's a ghost-town no one on the streets where did they go?

  • Stayed November 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Seattle, Washington
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 21, 2012

I stayed at the Marriot Courtyard twice for business. The rooms are average. I've slept in more comfortable beds but this was fine for a couple of nights stay.

During my first stay, I found a wet spot in front of the sink. The front desk sent a maintance person right away. He could not find the source, suggested that maybe I "spilled" water there. I reassured him I had not. He said to give a call if it did not dry,the spot did eventually dry.

Breakfast was $13 for off the menu or $8(I think) for the buffet. Not an unusual cost for a hotel but doing a little checking in the surrounding area brought me to Cafe 817. A sweet place for a lovely poched egg on buttery toast with italian ham on top for $7.

This is a well placed hotel for all your needs and at a reasonable price.

Room Tip: I would not stay more than 2-nights due to the comfort of the beds. Otherwise good for business trav...
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 16, 2012

Stayed at this hotel in October 2012, 1 night only for business. I was pleasantly surprised to see a newly updated room with a nice, modern look and feel. Location was good, right in downtown Oakland, across the street from the full service Marriott but a lot less expensive.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Oakland Downtown

Address: 988 Broadway, Oakland, CA 94607
Phone Number:
Location: United States > California > Oakland
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Oakland
#11 Business Hotel in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Oakland Downtown 3*
Official Description (provided by the hotel):
This Downtown Oakland hotel is nestled between the Old Oakland Historic District and Chinatown just one block from the BART subway to San Francisco. Get to Union Square in San Francisco in just a 12-minute ride. Guests enjoy free internet, spacious rooms, an outdoor heated pool, an onsite fitness center, and an onsite restaurant. The Courtyard Oakland Downtown is perfect for business or leisure travelers and is nearby attractions such as Jack London Square. ... more   less 
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Also Known As:
Courtyard By Marriott Oakland Downtown Hotel Oakland
Courtyard Oakland Downtown
Oakland Marriott
Oakland Courtyard

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