I have stayed here numerous time and seem to have issues with this property. So on my last stay (9/23-24) it was issues with the "HOT" water it took for ever to get hot and when it did it wasn't real hot but that wasn't my main concern. My GF valet her car at 5am and when she valet she asked how much the cost would be and the gentleman told her $14 but at checkout they wrote $17 after complaining to the front desk, the lady at the front desk then called for a manager and another worker said "whats the problem"? and she responded that we didn't want to pay for the parking. At no time did I say I didn't want to pay for parking, the issue was the change in pricing than what was quoted. The manager came up and really didn't care, they made a big deal over $3. So I would reccomend that you make sure you verify parking fee before giving your car to Valet. For a $220 a night stay and being a Marriott Elite rewards member I didn't see the proper customer service also if you ever get the jacuzzi room check the jacuzzi immediately on a previous stay it didn't work and I didn't know til after a couple of check in.
Otherwise this is a nice Courtyard, very clean and fresh smelling.
- Official Description (provided by the hotel):
- This Downtown Oakland hotel is nestled between the Old Oakland Historic District and Chinatown just one block from the BART subway to San Francisco. Get to Union Square in San Francisco in just a 12-minute ride. Guests enjoy free internet, spacious rooms, an outdoor heated pool, an onsite fitness center, and an onsite restaurant. The Courtyard Oakland Downtown is perfect for business or leisure travelers and is nearby attractions such as Jack London Square. ... more less
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- Also Known As:
- Courtyard By Marriott Oakland Downtown Hotel Oakland
- Courtyard Oakland Downtown
- Oakland Marriott
- Oakland Courtyard