We stayed two nights to see the Oakland A's play. The whole purpose of staying at the hotel was to use the shuttle to the Colliseum so that was an important ammenity to us. It was Labor Day weekend so the hotel was full and we were not able to get two queen beds, we had to settle for a king and a pull out sofa bed. I would say the rooms are smaller than average. They have some nicer rooms on the back side of the hotel with balconies that face the pool but these rooms are hard to get. Thanks to the nice staff at the front desk we were able to move to one of these rooms the second night. You cannot reserve a balcony room when you make a reservation and there aren't many so you probably won't get one. As I mentioned before, the shuttle was very important. On the first night the service was unacceptable. We had to wait 45 min for a shuttle to the game and after waiting over 30 mins for a ride back we gave up and took a taxi. We have stayed also at the holiday inn down the street and never waited more than 5 mins for a shuttle (the Colliseum is less than 5 mins away). It seemed like the Courtyard gave preference to the airline crews and if there was an airline crew arriving at the airport they would wait there for them at the expense of all the other guests. The second night I think we just got lucky because we were able to get a shuttle there when we arrived in the lobby and the shuttle driver was waiting for us at the end of the game. Must have been because we complained about the first night but whatever the reason it made the second night's stay almost perfect for us. The next day the nice lady at the front desk said that she was also at the game and had the same experience we had the first night. She said that she also saw all the other hotel shuttles come and go multiple times but no Courtyard shuttle. The hotel has two vans, they just need to have a dedicated driver working the game nights like the other hotels have. With only one shuttle driver, flight crews arriving, and a big game at the Colliseum there was no way they were going to be able to meet the demand. I would have to say that the staff members at this hotel were beyond nice and did everything they could do to make our trip better. I think the owner or manager just needs to work on the staffing for game nights as it seemed like around half of the guests were there for the game. That is a good amount of business they are going to lose if they cannot figure out the shuttle. In the meantime, the holiday inn down the road isn't exceptional but they do have a reliable shuttle.
- Official Description (provided by the hotel):
- Relax minutes from your flight at the newly renovated Courtyard Oakland Airport Hotel. The new state-of-the-art lobby provides greater flexibility and choices for our guests and features inviting, flexible spaces to work or relax in, free Wi-Fi throughout the lobby and easy access to the latest news and weather conditions via our GoBoard™. The highlight of our new lobby experience is The Bistro – Eat. Drink. Connect.™, which provides guests with healthy food and beverage offerings in the morning including Starbucks® coffee and evening dinner service with cocktails. Our Oakland airport hotel provides free shuttle service to the airport and to the nearby BART train station, giving you access to Berkeley, San Francisco and beyond. Here to work? Business travelers will love the large, flexible workspace, well-lit desk, and free high-speed internet access in every room. ... more less
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- Also Known As:
- Courtyard By Marriott Oakland Airport Hotel Oakland
- Courtyard Oakland Airport
- Oakland Marriott
- Oakland Courtyard