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Courtyard by Marriott Oakland Airport: Traveler Reviews

3.0 of 5
350 Hegenberger Rd, Oakland, CA 94621
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Courtyard by Marriott Oakland Airport
Ranked #11 of 48 hotels in Oakland
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87 reviews from our community

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Traveler rating
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Date Rating
San Diego, California
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“A Safe and Friendly Oasis”
5 of 5 stars Reviewed September 30, 2012

Very nice hotel convenient to Oakland airport. Typical higher Courtyard standards but Mina at the front desk made it special. She was smiling, freindly and very accomodating. That's a welcome surprised after a long day. She also recommended Francesca's italian restauruant down the block which turned out to be fantastic.

Room Tip: Ask for Minah!
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Noseinthewind about Courtyard by Marriott Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review
March 21, 2013
Thank you for your compliment about our staff and hotel quality, we always appreciate feedback such as yours, it is a moral booster for the team!

Friendly and accomodating staff are the qualities that our team strive for.

Francescas is a special landmark in our area with a long history of providing exceptional food.

Thank you for your compliments!
Guy Fremlin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
“Stay & Fly -- close to airport”
3 of 5 stars Reviewed September 29, 2012

We stayed here the night before an early morning flight. The lobby and public areas are well maintained but I was disappointed in our room. The furniture was well worn and the wallpaper peeling. The towels are paper thin and not absorbent. However, the bed was comfy and the shower good. Walls are thin as we could hear our neighbors who didn't seem to be overly loud. Would I stay here again? Not sure. I think I would check out/cost compare with the Holiday Inn down the street first.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TerreWheeks about Courtyard by Marriott Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Convenient hotel - fair price”
4 of 5 stars Reviewed September 25, 2012 via mobile

The location was convenient but the area was a bit questionable (especially in the evenings). The staff was very friendly and helpful. Overall, I would stay at this location again. There were several good restaurants within walking distance.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SammyDawg about Courtyard by Marriott Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cameron Park, California
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Great Stay and Fly package.”
4 of 5 stars Reviewed September 22, 2012

We recently stayed at Courtyard and took advantage of their Stay and Fly Package...stay a night and get a week's parking on site...on a trip from Oakland to Dallas. While package is a little more expensive than regular room it beats airport parking by a fair piece. New lobby is very nice. Staff was very efficient, courteous, knowledgeable, and personable. Price for package was quite reasonable. Food prices at the Bistro were kind of high...the price of convenience, I guess. Our room was spotless and furnishings and bedding/linens quite nice. I wish we would have had time to enjoy the gazebo, pool, and exercise room, all of which are very nice. Grounds are nicely maintained.

Room Tip: Outside rooms on south side of facility are quietest. Pick high floor and away from elevators or ic...
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask travelswithbob21 about Courtyard by Marriott Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westerville, Ohio
Top Contributor
98 reviews 98 reviews
63 hotel reviews
Reviews in 58 cities Reviews in 58 cities
52 helpful votes 52 helpful votes
“OK hotel, but not much around”
3 of 5 stars Reviewed August 31, 2012

Stayed at the hotel after arriving late at OAK. Typical Courtyard setup, and the lobby area is nice and spacious. The room was a little dated, stained carpet in the halls and room. The bathroom was very tiny in the sink area. Overall the room was fine, just nothing spectacular. I did enjoy the gym which was very nice and larger than most Courtyard gyms. Complete with towel service, and headphones which was nice. Courtyard cafe was nice as well for a coffee and breakfast. Nice to have free parking and very close to OAK. Very few restaurants in the area and lots of construction on the main road in front of the hotel. Just something to consider if needing to travel around the area.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask getmarshall about Courtyard by Marriott Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Courtyard by Marriott Oakland Airport

Also Known As:
Courtyard By Marriott Oakland Airport Hotel
Courtyard By Marriott Oakland Airport Hotel Oakland
Courtyard Oakland Airport
Courtyard Oakland
Oakland Marriott
Oakland Courtyard
Address: 350 Hegenberger Rd, Oakland, CA 94621
Phone Number:
Region: United States > California > Oakland
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Oakland
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Relax minutes from your flight at the newly renovated Courtyard Oakland Airport Hotel. The new state-of-the-art lobby provides greater flexibility and choices for our guests and features inviting, flexible spaces to work or relax in, free Wi-Fi throughout the lobby and easy access to the latest news and weather conditions via our GoBoard™. The highlight of our new lobby experience is The Bistro – Eat. Drink. Connect.™, which provides guests with healthy food and beverage offerings in the morning including Starbucks® coffee and evening dinner service with cocktails. Our Oakland airport hotel provides free shuttle service to the airport and to the nearby BART train station, giving you access to Berkeley, San Francisco and beyond. Here to work? Business travelers will love the large, flexible workspace, well-lit desk, and free high-speed internet access in every room. ... more   less 
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