Stayed at the hotel after arriving late at OAK. Typical Courtyard setup, and the lobby area is nice and spacious. The room was a little dated, stained carpet in the halls and room. The bathroom was very tiny in the sink area. Overall the room was fine, just nothing spectacular. I did enjoy the gym which was very nice and larger than most Courtyard gyms. Complete with towel service, and headphones which was nice. Courtyard cafe was nice as well for a coffee and breakfast. Nice to have free parking and very close to OAK. Very few restaurants in the area and lots of construction on the main road in front of the hotel. Just something to consider if needing to travel around the area.

I can't say enough about how much I enjoyed staying at this hotel. The rooms are clean and large, the building is modern and the pool and gym were nice. However, the staff and service are what really set this hotel apart. Every staff member was very polite and helpful. The free shuttle service to BART Station and the Oakland airport was great too. In fact, on Monday morning when I was to leave, I was worried that I would miss my flight out of SFO because the shuttle had to stop at Oakland airport before going the BART station. I informed the desk and the staff arranged for a second shuttle to take me to BART. I made my flight (barely) and I was incredibly grateful for their help. This experience summarizes how wonderful my stay was. I would highly recommend for any travelers who stay in Oakland.

I had no problem with the hotel but the return shuttle service back from a concert this past weekend at the Arena was too slow and too infrequent AND taxi cabs will not help you as it isn't far enough for them to make enough $$$.
The hotel was not close enough to walk back to either especially as it was LATE and it is OAKLAND and you are wiped after a great concert !
Free breakfast would have been nice as the Carrows across the street had abysmal service. Walk a bit farther down and go to Denny's.

My husband and I used Marriott Rewards points for this stay, so technically we stayed for free. Even so, this wasn't a 5-star stay. We checked in around 11pm on a Friday night, and checked out at about 8am the next morning. Check-in was fine, although the front desk clerk didn't have much personality. The lobby looked nice enough. Our room was on the second floor facing the street. If you have any issue with noise, definitely request a room on a quieter side of the building. Luckily, we aren't bothered by noise, but the car/truck/motorcycle noise was VERY loud. It's also lucky that the temperature in the room was ok, since the air conditioning vent had Fruit Loops in it. Obviously, the housekeepers don't clean it very often. There is no way to pull the curtains completely closed and block out daylight in the room, since the curtains cannot pass over the air vent. The bed and bathroom were clean, and the shower had good temperature and pressure. There are typical bathroom amenities, which is always nice. I also appreciated the amount of available outlets, especially those that were in the bedside lamps. I really wish Courtyards had free breakfast, though. I rarely stay at the Marriott hotels that don't have free breakfast because I can stay someplace cheaper and nicer that has that amenity. In the end, this was an ok place to stay for one night close to the airport, but I'm glad we didn't pay for it.