Upon arrival, the handles going into check in were sticky with dirt. The dirt was so thick that it was caked on. Clearly they had not been cleaned in a while. The location is close to the Coliseum, so when we booked through Hotelplanner.com we thought it would be ideal. When you book your room the way we did, you pay the booker directly. When we checked into our room, the carpet was very worn out and dirty. Our feet were black on the bottom within hours of check in. The room has very nice crown molding and base boards, however, they were filthy with dust. Across from our room sat a broken washing machine for 3 days that we were there. We would have checked out the day we arrived, however we had already paid Hotelplanner and did not have extra cash to switch hotels. We did check out a day early because it was so bad, and after complaining to the front desk, they said that we still had to pay for the last night because of the way we booked. No apology, no "let us make it right"...Nothing!
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