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“Family reunion” 5 of 5 stars
Review of Holiday Inn Hotel & Suites Oakland Airport

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Holiday Inn Hotel & Suites Oakland Airport
3.0 of 5 Hotel   |   77 Hegenberger Road, Oakland, CA 94621   |  
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Ranked #6 of 48 Hotels in Oakland
Certificate of Excellence
GreenLeadersBronze level
Reedsburg, Wisconsin, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Family reunion”
5 of 5 stars Reviewed September 20, 2013

Had a family reunion in the area; stayed here again for 1 week (stayed for family emergency in March 2013), and location & hospitality was great!. Another family member shad a room there also, and she loved it. Reunion in Alameda, close to Oakland airport for pickup of different family from all over US, and the staff & amenities of this place are wonderful. Good food in sports bar, staff GREAT and accomodating, and I would recommend this hotel again. We had a mini pool party with some family, and they plan to staying here next time they are in the Bay area instead of the place they stayed at (different hotel in airport area). Pat - you are the best !!!!!!!!!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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196 reviews from our community

Traveler rating
    84
    74
    20
    8
    10
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49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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  • Portuguese first
  • Spanish first
  • Thai first
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English first
Arizona
Top Contributor
192 reviews 192 reviews
24 hotel reviews
Reviews in 67 cities Reviews in 67 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed September 16, 2013

We stayed on Sunday night after Oakland Raiders game. Great shuttle service to the coliseum and back after the game. We were to call to get picked up afterwards, but the van was already on site waiting. The hotel is very close to the airport. Room was comfortable and clean. Small microwave and fridge in the room. The restaurant "Diamonds" was good - pricing was reasonable and the steaks we had were decent enough. Sign up for the brand loyalty program before you reserve a room. We got a bottle of water and package of cookies, plus 10% off at the restaurant. If you are a Raiders fan the hotel seems to do a great job catering to you. All staff we encountered were very helpful and friendly. Quick check out early in the morning.

Room Tip: There are 4 floors - so if you like limited noise, go high
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edna, Texas
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 15, 2013

Usual, reliable HIE. Clean, neat, comfortable, very convenient to airport. Stayed here overnight before a morning flight out. We usually try to stay at HIE when we travel and this was a typical HIE. Not much more to say about it, don't know why reviews must be a minimum of 200 characters.

Stayed September 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2013

After one year of planning, my husband's surprise 70th birthday party was an academy award event. The hotel staff was excellent. Mr. Tony Molina was outstanding in terms of catering services and Jose was on duty the night of the event ensuring that each and every guest had the ultimate experience. The food was outstanding and the ballroom was exquisite. My guests are still complimenting me on the wonderful job the hotel staff did for the event. My stepdaughter was a guest in the hotel, as well as several of my husband's out of town friends and acquaintances. Everyone spoke highly of the service and the accommodations. I am part of an organization that utilizes the hotel for corporate events, and those have always been of the utmost quality, and that is why I chose the Holiday Inn for this momentous occasion. I would highly recommend the hotel to anyone planning a special event. Dr. Hollis Pierce-Jenkins

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germantown, Tennessee
Top Contributor
59 reviews 59 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 30, 2013

We chose this hotel based on reviews and also given the fact that it is located close to the Oakland A's stadium. Upon check in we learned they offer a shuttle to and from the game, which was wonderful - we went to the lobby and asked for the shuttle to take us to the game and were taken immediately, when we were leaving our seats we called for the shuttle to pick us up and it was there to get us less than 5 minutes after we arrived at the stop. The room was very nice and very nicely appointed. We also enjoyed the full service onsite restaurant.

Green Features: We love staying somewhere that is concerned about our environment.
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz, California
Top Contributor
68 reviews 68 reviews
6 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 23, 2013

Stayed here after seeing an Oakland A's game. It was a nice clean comfortable place to stay. Everything was in good condition and well maintained. Staff was friendly and a nice but basic buffet breakfast was included. Not walking distance to anything but a close drive to many things. Would be a good place for a park sleep fly. After reading reviews I was pleasantly surprised and would stay here again.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2013 via mobile

I've stayed at this hotel off and on for a long time. The staff is amazing, engaging, they remember me and are always extra nice. Front desk always welcomes me by name, the restaurant/bar staff are great - though the menu could be better- and the housekeeping staff even helps me practice my Spanish.

The location isn't great unless you're catching a flight but the amazing people who work here make up for it.

My only bad experience was recently, I came in from a long day with colleagues and we sat at a table for over 10 minutes without any acknowledgent. Our table was being serviced by the bartender and he was running around very busy and was extra nice once he made it over and everything was fine. What stuck out to me though is that the manager stood at the end of the bar and never once lifted a finger to help. He couldn't even be bothered to bring us some menus. Watching someone stand around while customers are becoming visibly irritated and not step up to help is extremely rude.

The rooms are great, not much of a view but what do you expect near the airport. The pillows could be better, otherwise I wouldn't change a thing. This hotel in most every way meeting the IHG standard of hotels. What's better when you're traveling than a little consistency and recognition?

  • Stayed August 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Oakland Airport

Address: 77 Hegenberger Road, Oakland, CA 94621
Phone Number:
Location: United States > California > Oakland
Amenities:
Bar / Lounge Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#6 Green Hotel in Oakland
#7 Business Hotel in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Oakland Airport 3*
Number of rooms: 147
Official Description (provided by the hotel):
Brand new Holiday Inn & Suites Oakland Airport is the Holiday Inn of the future! This newest Oakland Airport Hotel near San Francisco is just one mile from Oakland International Airport (OAK), and offers free shuttle to destinations within five miles of the hotel.In Oakland, you'll find a variety of attractions within close proximity of our hotel. We are one mile from the McAfee Coliseum-Home of the Oakland Raiders & Oakland Athletics, and Oracle Arena - Home of the Golden State Warriors, and just minutes away from Jack London Square and the Metropolitan Golf Course. Our hotel's location near San Francisco makes it easy to visit the 'City by the Bay.' Business travelers enjoy our close proximity to National Automotive, Unisys Corporation, Waste Management, FedEx, UPS, Rainin Instruments and other businesses in Oakland. Lodging in our hotel makes it easy to utilize the 24-hour business center as well as over 3,000 square feet of meeting space. With a heated, outdoor pool and a fitness center as well as an on-site convenience store and Diamonds Sports Bar & Grill, our guests receive excellent services from our new hotel in Oakland. All rooms feature triple-sheeted king beds, 32-inch flat panel TVs, microwaves, refrigerators and work spaces with two phones and free high-speed Internet access. For top-quality service in an ideal location, this is the place to stay. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Oakland Airport
Holiday Inn Oakland

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