Our room was nice and clean. we were relying on the Bart for going into San Francisco, the hotel's free shuttle was great but this hotel isn't close to any dining. we walked about 2 miles to a Quiznos near Wal Mart. it's not a great area to be walking around. it's also the first time we've stayed in an airport hotel with no dining within walking distance.
We arrived late and they put us on the "day sleeper" level which is 3 (top floor). it was so nice because it was quiet.
The shuttle as i said was great. reliable. easy to use and a phone call away. tip the driver even if it's just for the BART.
We opted for this over the Holiday Inn Express because we didn't need the breakfast for an extra $11 a night. looking back it may have been a good idea since there isn't anything around as far as restaurants go.
It was a good rate for us as we stayed a couple of nights (first part of our trip) and used the BART for seeing San Francisco. We stayed at another hotel for our last 2 nights (after spending days on the coast) because this one was $30 a night more than when we first stayed.