I stay at hotels over 250+ nights per year and have had very few experiences like this hotel. I booked the rooms (2 Kings), but was given two double rooms at a higher rate. When I mentioned it to the girl that checked us in, she replied that they were the only rooms left. I was able to get the rates changed the next morning. Everything else was great. I'm really surprised they didn't honor their own reservation. There are many other better choices near the Oakland Airport.