I would like to pretense this review by saying that I rarely write negative comments and reviews regarding where I stay.
I spend over half of my life in Holiday Inns across the country and normally do not have a problem with them, otherwise I wouldn't spend $25,000 a year staying at them.
The good notes for the property is its a very close location to the airport and the rental return center. The interior was very nice as it is a newer property and the rooms and lobby were kept very clean.
What destroyed my stay was two fold: There was a lot of guests there for an event down the street and they were clearly in the area to go to a holiday party. I asked the front desk person if they could put me in a corner away from other guests as I had an early flight to catch. She said since I am a platinum member, she was able to upgrade my room to a place where she said people wouldn't bother me.(I would hope they would do this as a courtesy to any guest making the request!)
This was a very untrue statement on her behalf. All night people were yelling, running up and down the hall, drunken arguments were being held and people were talking and shouting very loudly in the room next to me. Little was done on behalf of the staff to curb this. So with my headphones in I was finally able to fall asleep. I was woken up at 2:56 AM to very aggressive knocking at my door. Loud.....almost hostile knocking. I'm not new to the game so I didn't answer my door and called the front desk. He claimed that someone ordered a pizza from my room and it was probably the pizza delivery guy. I went to the door and opened it, obviously just waking up and in nothing but my boxer shorts and told him that I didn't order a pizza and to please leave. The pizza guy got upset, even though I was polite (besides the fact that I was just in my underwear) and told me that someone ordered from my room and I had to pay for the pizza. I told him that he woke me up, I had an early flight and NOBODY but me was in the room or had ordered a pizza and to talk to the front desk. He leaves and as I am just falling asleep again the front desk calls my room to verify that I didn't order a pizza and with a very uncaring apology hung up the phone. I couldn't fall asleep again as the partiers had not quit yet and I just stayed up until I had to leave for the airport.
The only consolation was that one of the party goers was in the parking lot aggressively throwing up and I found a $20 bill in the parking lot as I was getting in my car. Normally I would probably turn it in, but I justified that I earned this one.
Another things is avoid the stores after about 9 pm...its not the best neighborhoods...this isn't the properties fault at all and it seems like their security is alright from outsiders wandering in (as long as it isn't a pizza guy).
Staying in Holiday Inns across the nation this was hands down the closest experience I have had to getting a room at a travel lodge in a crappy neighborhood. Not the expectation or standards I expect from this chain at all.
- Official Description (provided by the hotel):
- Brand new Holiday Inn & Suites Oakland Airport is the Holiday Inn of the future! This newest Oakland Airport Hotel near San Francisco is just one mile from Oakland International Airport (OAK), and offers free shuttle to destinations within five miles of the hotel.In Oakland, you'll find a variety of attractions within close proximity of our hotel. We are one mile from the McAfee Coliseum-Home of the Oakland Raiders & Oakland Athletics, and Oracle Arena - Home of the Golden State Warriors, and just minutes away from Jack London Square and the Metropolitan Golf Course. Our hotel's location near San Francisco makes it easy to visit the 'City by the Bay.' Business travelers enjoy our close proximity to National Automotive, Unisys Corporation, Waste Management, FedEx, UPS, Rainin Instruments and other businesses in Oakland. Lodging in our hotel makes it easy to utilize the 24-hour business center as well as over 3,000 square feet of meeting space. With a heated, outdoor pool and a fitness center as well as an on-site convenience store and Diamonds Sports Bar & Grill, our guests receive excellent services from our new hotel in Oakland. All rooms feature triple-sheeted king beds, 32-inch flat panel TVs, microwaves, refrigerators and work spaces with two phones and free high-speed Internet access. For top-quality service in an ideal location, this is the place to stay. ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites Oakland Airport
- Holiday Inn Oakland