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“pleasantly surprised” 5 of 5 stars
Review of BEST WESTERN PLUS Novato Oaks Inn

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BEST WESTERN PLUS Novato Oaks Inn
3.0 of 5 Hotel   |   215 Alameda del Prado, Novato, CA 94949   |  
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Ranked #1 of 6 Hotels in Novato
GreenLeadersGold level
Dallas, United States
1 review
1 helpful vote 1 helpful vote
“pleasantly surprised”
5 of 5 stars Reviewed July 15, 2014

Thought I was settling for something less than what I'm used to with Hampton, Holiday, Double Tree, etc. Not the case! Beautiful property, well maintained and equipped. The great price was icing on the cake.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, July 17, 2014
Thank you for your post-we are ecstatic to hear that you had enjoyed your stay! We hope to welcome you back in the near future.

Best,
Staff and Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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349 reviews from our community

Traveler rating
    237
    93
    16
    2
    1
See reviews for
118
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
San Dimas, California, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 14, 2014

This hotel is a nice old fashioned building but well maintained. They do have breakfast but no hot food. The room is comfortable. The Internet could use a little more speed and signal boost. But otherwise good enough for checking your email. There is also a restaurant in thesame parking lot. Very good food but a little pricey.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, July 17, 2014
Thank you for the lovely review. We hope to welcome you back again next time in the area.

Best,
Staff and Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Palos Verdes, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

This is the best hotel to choose when traveling north of San Francisco, even if venturing into the wine country. It is so convenient and quiet, very much a modern cozy Inn, not a busy, noisy hotel...or a chintzy motel!! We travel annually to visit family in Petaluma, Sonoma and Santa Rosa and have never stayed elsewhere the last 10 years. And each year we see the continuing improvements and amenities at this Inn. Five stars for us!!!!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, July 14, 2014
Wow...what an amazing review!!!! Thank you for the wonderful comments and we are happy to see that our efforts do not go unnoticed. We look forward to welcoming you back!

Best,
Staff and Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

We very much enjoyed our stay at this hotel. All of the staff we encountered were friendly and helpful. The room was spotless and looked newly decorated. The bed was comfortable, there was a flat screen TV, free Wi-Fi and a table and chairs. Breakfast was a good selection of make your own waffles, cereal, fruit, pastries, donuts, bread etc. The coffee was delicious! Their was plenty of seating and everything was well stocked and the tables and counters were very clean. We would definitely come here again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, July 14, 2014
Thank you for the great review...especially the part mentioning our breakfast and friendly staff. We hope to welcome you again when you stay in the area.

Best,
Staff and Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 6, 2014

We stayed here after 2 nights in the city. Great location in between city and wine country. hotel was clean, comfortable, plenty of parking. you will have access to main highway 101 with extreme ease. We rode to wine country about 25 mins. Sonoma was very nice. we then took an excursion to Petaluma. Beautiful small town, farmers market, river walk, nice restaurants, nice downtown.
this is a great hotel at moderate price and excellent location.

Room Tip: we had a room facing the highway and noise levels were almost non existent with patio door closed.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, July 14, 2014
Thank you for taking the time to write such a lovely review. We are happy to hear how much you enjoyed your stay with us. We hope to welcome you back again soon!

Best,
Staff and Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kihei, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 5, 2014

I recently stayed at the Novato Oaks in Novato, California. It's part of the Best Western chain, and is an exemplary location. Great curteous staff, large clean rooms, hi-speed wi-fi, good freeway access, and a terrific hotel on property. Good free breakfast in the morning. I've stayed there several times over the years and will again.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, July 14, 2014
Thank you for the wonderful review. We look forward to welcoming you back time and time again!

Best,
Staff and Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2014

This hotel is well designed and attractively appointed. The rooms are pleasant and well lighted. The ADA rooms are well appointed and convenient which is a real plus. Unfortunately, the breakfast is standard motel fare, the only minus for this property.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, July 2, 2014
Thank you for taking the time to fill out the survey. Although you made some nice comments, clearly we failed to meet your expectations. I appreciate your contribution about your disappointment with the complimentary continental breakfast. We will always try make updates and changes based on our customers suggestions where we can. Thank you for the valuable input.

Sincerely, The Staff and Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Novato Oaks Inn

Address: 215 Alameda del Prado, Novato, CA 94949
Phone Number:
Location: United States > California > Marin County > Novato
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Novato
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Novato Oaks Inn 3*
Number of rooms: 107
Official Description (provided by the hotel):
Nestled in the scenic hills of Northern Marin County, the Novato Oaks Inn is a green certified 100% non-smoking hotel. Situated halfway between the business communities of Novato and San Rafael, the Inn is ideally suited for both the leisure and corporate traveler. Our 107 spacious guest rooms and suites are the largest in Marin County and have been designed to bring you the ultimate in comfort and convenience. The award winning staff greets you in the warm and comfortable lobby with a cozy private library. Each morning you'll enjoy a free deluxe continental breakfast buffet served on the mezzanine level. ... more   less 
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Also Known As:
Best Western Plus Novato Oaks Hotel Novato
Best Western Novato
Novato Best Western
BEST WESTERN PLUS Novato Oaks Inn CA - Marin County

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